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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,662 Reviews

1,662 Reviews of Universal Mitsubishi - Service Center

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August 13, 2021

Awesome customer service from Paul as always. I will definitely come back to this Mitsubishi dealer. As always very communicative of where the service of my vehicle stands. More

by MOHUIZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Universal Mitsubishi responded

Thank you for taking the time to share your experience and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

August 08, 2021

The service is great, always helpful, helpful very quickly and professionally. The work of Paul and Armen deserves the highest praise. Thank you very much. Viktoria More

by Viktoria Dmitrieva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Universal Mitsubishi responded

Thank you Viktoria, it sounds like you've been helped by Paul and Armen. On their behalf again, Thank you :) Stay safe, Carlos De La Luz

August 05, 2021

Paul at universal Mitdubishi is the best customer service writer on the planet. He cares about each customer and takes the time to get to know each one by name. More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Universal Mitsubishi responded

Hello Billy, I appreciate the Shout Out to Paul. I'll make sure he knows how much you appreciate his help. Stay safe, Carlos De La Luz

August 05, 2021

I did take my vehicle for an oil change. Paul was great. He did get the oil change and tire rotation done within 30 min and I was on my way. Great service guys. Strongly recommend everyone. Thank you Pau More

by alkotol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Universal Mitsubishi responded

I'm so glad Paul was able to help in getting your vehicle serviced quickly. We look forward to your next visit. Stay safe, Carlos De La Luz

August 05, 2021

I’ve always had a helpful experience when making the trip out there. Armen and Paul do a good job of explaining the issues with my car and taking care of business efficiently. More

by Jdmoore823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Universal Mitsubishi responded

Thank you for giving Paul, Armen and Universal Mitsubishi the opportunity to service your vehicle. Stay safe, Carlos De La Luz

August 03, 2021

Been coming here for 7 years and they alway provide amazing service. Good and honest pricing with friendly staff who go above and beyond to accommodate their customers. More

by alexismstroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the mechanics = 5 stars
Aug 09, 2021 -

Universal Mitsubishi responded

Hello Alexis, thank you so much for your continued patronage. We value all our customers, but it's special when we hear from someone who's been following us for so many years. Stay safe, Carlos De La Luz

August 02, 2021

Awesome people m dealership..Paul n Armen are so cool..wl keep on coming back w my 3 cars..might add a new car on my fleet.Ha ha ha More

by REYORTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Universal Mitsubishi responded

New Car you said....... You have my attention :) Just kidding, I'm actually greatful for your continued patronage. On behalf of Paul, Armen and Junior, thank you. We appreciate the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

August 02, 2021

Great job. Thxs Paul our vehicle is running much , much better . In the still of the night the cows come home and the chicken bark at the moon. More

by c.earley4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Universal Mitsubishi responded

I'm so glad to hear your vehicle if running well. We really appricaite you taking the time to share your kind words. Stay safe, Carlos De La Luz

July 31, 2021

Came in for my 150,000 mile service. Was in and out in 90 min for an extensive service. Car was in great shape - all thanks to Armen for always making sure we did the proper servicing from the beginning. More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Universal Mitsubishi responded

150K Miles :) Wow, Robby you're the perfect example of proper ownership. Take car of your vehicle and it'll take care of you. On behalf of Armen and the Service staff, thank you. Stay safe, Carlos De La Luz

July 31, 2021

I have a couple of Mitsubishi Monteros and I have been taking them to Universal Mitsubishi for years even though the location is far from where I live, because of the expertise and professionalism of Paul More

by Borislav Solakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Universal Mitsubishi responded

Hello Borislav, we appreciate your effort to drive a bit futher to give us the opportunity to serice your Montero's. We look forward to your continued patronage. Stay safe, Carlos De La Luz

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