Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,662 Reviews of Universal Mitsubishi - Service Center
Sort by
July 31, 2021
Great service and love the experience coming in and being helpful whenever I need for my vehicle serviced. I also feel welcome by Paul when he know my car needs. helpful whenever I need for my vehicle serviced. I also feel welcome by Paul when he know my car needs. More
by STARTROOPERB98
Verified CustomerEmployees Worked With
July 30, 2021
Universal Mitsubishi always have great customer service and honest prices! They have a clean waiting area and free wifi. Everyone is friendly and makes you feel welcome. and honest prices! They have a clean waiting area and free wifi. Everyone is friendly and makes you feel welcome. More
by Des
Employees Worked With
July 30, 2021
Service managers realy help you out on making sure your car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. More
by Ramiro Godinez
July 29, 2021
The Staff at your Duarte Center are amazing. They certainly do their best to help Customers understand what their cars need. They take the time to answer questions and to explain all the completed r certainly do their best to help Customers understand what their cars need. They take the time to answer questions and to explain all the completed repairs and recalls. I was very pleased that Paul reminded me about my wind shield wipers needing to be replaced. I had forgotten to tell him about them, as I was sitting in your waiting room relaxing. Paul made sure the wipers were replaced with my permission. I also find your bill very easy to read and understand. And, if I have any questions I am confident Paul will take the time to answer all my questions. Thanks for making my visit at Universal Mitsubishi pleasant and informative. The car looks so nice and clean! I feel safe knowing how well your staff services my Outlander. Thanks Veronica More
by Happy Customer
Employees Worked With
July 28, 2021
As usual Armen took very good care of my super old Mitsubishi Galant. Next year it will be 20 years old & I’ve only taken it to be serviced here since 2004. Mitsubishi Galant. Next year it will be 20 years old & I’ve only taken it to be serviced here since 2004. More
by Dennis C.
Employees Worked With
July 26, 2021
Issue with key programming and tech could not do the job. Waste of time & gas. service could do nothing about replacing ignition key so I don’t know how I-am going to replace car key Waste of time & gas. service could do nothing about replacing ignition key so I don’t know how I-am going to replace car key More
by Voltaire
Employees Worked With
July 23, 2021
So far so good the car is running well I have no complaint the good thing the other dealer don’t do but you did the car delivered to me nice and clean and washed Thank you complaint the good thing the other dealer don’t do but you did the car delivered to me nice and clean and washed Thank you More
by Tadeh Petrossian
July 23, 2021
Excellent service, and very friendly staff.Creo que esta Excellent service, and very friendly staff. Creo que esta parte no es necesaria, o por lo menos, no debería ser obligatoria. Deben entender, porqu Excellent service, and very friendly staff. Creo que esta parte no es necesaria, o por lo menos, no debería ser obligatoria. Deben entender, porque sino se puede dejar de llenar la información. More
by ALLIGHIERI
July 19, 2021
Incredible job! I went in as usual to take care of the maintenance my car needed. I had my Oil change and rear brakes replaced. maintenance my car needed. I had my Oil change and rear brakes replaced. More
by Rravago
Employees Worked With
July 16, 2021
Junior and Armand were very helpful. I would definitely recommend bringing your car here for service. They returned my car nice and clean. Very helpful recommend bringing your car here for service. They returned my car nice and clean. Very helpful More
by arlenemedina83
