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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,663 Reviews

1,663 Reviews of Universal Mitsubishi - Service Center

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July 16, 2021

Junior and Armand were very helpful. I would definitely recommend bringing your car here for service. They returned my car nice and clean. Very helpful More

by arlenemedina83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Arlene, I apprecaiate you taking the time to share some kind words and your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

July 16, 2021

Great service by Armen! Would come back since the service team was very friendly very much tried to diagnosis the problem I took my outlander in for. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Tim, I'm glad Armen and his staff was able to diagnose and take care of your vehicles needs. We look forward to your continued patronage. Stay safe, Carlos De La Luz

July 16, 2021

My favorite Mitsubishi service location! Always thorough and helpful on every visit. I appreciate that they make sure you are getting the best deal. Awesome customer service. More

by KARLA.MORENO323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Karla, I'm glad we've built a relations that has you bring your vehicle in for Service AGAIN and AGAIN.... It's always rearding to hear someones kind words. Stay safe, Carlos De La Luz

July 12, 2021

People at the dealership are very accommodating. Very nice and friendly. They will tell you about their concerns about your car. I just don’t like the person from the cashier. She never smile and alwa More

by JOSIE_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Josie, I'm delighted too hear you enjoy the experience and process when getting your vehicle serviced. I'm also greatful for your feedback. I agree with everything you said. We look forwardto your next visit. Stay safe, Carlos De La Luz

July 10, 2021

Work is great, communication w/customer great, only drawback Time factor in execution .All employees friendly and accomodating as well.Would recommend others here for service needs. More

by Bosome3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Universal Mitsubishi responded

Thank you so much for your Review, We look forward to your continued patronage and be assured, we'll work to earn 5 Stars on your next visit. Stay safe, Carlos De La Luz

July 10, 2021

Service is always excellent. The facility did its part during Covid. It was kept spotless, very clean, and masks were worn at all times. This is my second vehicle with this dealership. I'm a very pleased More

by SEAFAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Universal Mitsubishi responded

Thank you........ I appreciate you taking the time to share your 5 Star review. Remember, we'll be here for your 3rd car :) Stay safe, Carlos De La Luz

July 09, 2021

Always outstanding and precise .bought car when it used to be in Glendale.I known service advisor for years always helpful .Paul and Armen very helpful guys. More

by Carlos Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin I believe the porter guy.
Jul 14, 2021 -

Universal Mitsubishi responded

Hello Carlos, we cannot express how much we appreciate and thankfull for your continied patronage. Stay safe, Carlos De La Luz

Sep 28, 2021 -

Carlos Hernandez responded

Thank you

June 30, 2021

The Service Department is one of the best of all the car dealerships we’ve worked with. More

by Monty2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Universal Mitsubishi responded

Hello Monty, we appreciate your kind words and I'm also glad too hear our Service Department exceeded your expextations. We hope you continue choosing us too service your vehicle. Stay safe, Carlos De La Luz

June 22, 2021

Service is great. Armen is very knowledgeable and accommodating. Very easy to schedule service. Always gives clear explanation. Will recommend dealership for service. Good job! More

by GENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Universal Mitsubishi responded

Thank you Gene, I'm glad been able to take car of your Vehicle Service needs. Stay safe, Carlos De La Luz

June 22, 2021

Paul did a great job taking care of me. I was able to get a full service and get on my day within three hours. Thank you Universal Mitsubishi More

by MENU8GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Universal Mitsubishi responded

No... Thank you. We understand you have options and appreciae you choosing Univesal Mitsubishi / Paul to take care of your vehicles needs. Stay safe, Carlos De La Luz

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