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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,663 Reviews

1,663 Reviews of Universal Mitsubishi - Service Center

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June 20, 2021

Thanks Paul for the great service. Always appreciate the professionalism and support from all the staff 110%!! Always recommend their service and sales department. Truly exceptional. More

by Dukefalconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Universal Mitsubishi responded

Thank you for your continued patronage. I also appreciate your kind words toward Paul and our Service Staff. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Lzu

June 19, 2021

Armen was very helpful and nice pleasure ah meeting him Armen was very helpful and nice pleasure ah meeting him thank you so much Armen God bless you for all your work see you soon More

by Pelusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Universal Mitsubishi responded

On behalf of Armen, thank you. I'm glad he met your expectations and hope you continue choosing Universal Mitsubishi / Armen to service your vehicle. Stay safe, Carlos De La Luz

June 18, 2021

Service people are very courteous & friendly especially Armen Yagubyan, the service rep. who took good care of my car maintenance. He is an Asset to Universal Mitsubishi. 💯 satisfied with the service. More

by eboy62594
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Universal Mitsubishi responded

Thank you for sharing your experience and taking the time to give Armen your 5 Star Review. Stay safe, Carlos De La Luz

June 17, 2021

Great experience. I was greeted immediately by a friendly worker and all of my concerns were addressed quickly and correctly. They really know the Mitsubishi Outlander and we’re able to get it ready for my u More

by ANDY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Universal Mitsubishi responded

Fantastic....... Good to hear they took care of your vehicles concerns and got you ready for your trip. Enjoy.... Stay safe, Carlos De La Luz

June 16, 2021

I had a great experience at the service center. • 5 I had a great experience at the service center. • 5 Stars for the excellent service! • Staff is friendly and helpful. • Great customer service More

by kimmyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Thank you Kimmy, I'm glad we met your expectations. We look forward to you r next visit. Stay safe, Carlos De La Luz

June 16, 2021

am completely sastisfied with attention and kindness price and time is good and internet is fre at all time asked if felt good is good More

by VELIZAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Excellent, I'm glad you found our Service department's efforts satisfactory and comfortable while waiting for your vehicle to be serviced. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 13, 2021

I was hesitant to take my car in for service because in the past its been a headache, but not this time thanks to Paul!! More

by sportlover2804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

:) :) :) I know how you feel. It's sometimes like going to the doctor. I'm glad you found Paul and his staff to take care of your vehicle, and that they made your experience pleasant. We'll se you on your next visit. Stay safe, Carlos De La Luz

June 11, 2021

They always do a stellar job and are super friendly and accommodating. I really love the fact that they always try to find ongoing deals for me and sometimes offer me deals that aren’t listed. Paul remembe More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Thank you so much..... Your words are extremely rewarding. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 10, 2021

Service people were nice and friendly and quick to assist. I was in and out in record time which I appreciated. One of the best service centers in my many years of experience. More

by sondrabertsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Fantastic, I'm glad they were able to get you and out quickly. I hope you continue choosing and giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

June 07, 2021

Nice service all around. Fast and very relabel services. Staff was friendly and answer all questions regarding my car. Will recommend others to come here. More

by Que tie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Nice, Fast and Reliable, I like your choice of words in describing us :) We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

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