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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,664 Reviews

1,664 Reviews of Universal Mitsubishi - Service Center

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June 07, 2021

Nice service all around. Fast and very relabel services. Staff was friendly and answer all questions regarding my car. Will recommend others to come here. More

by Que tie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Nice, Fast and Reliable, I like your choice of words in describing us :) We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 07, 2021

It has been always a good experience with the service Department. Processo is High sometimes. I have been using this dealership since I bought this carv More

by RCBUSINESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Thank you for your continued choice to have our Service department take care of your vehicle. We appreciate your continued patronage. Stay safe Carlos De La Luz

June 07, 2021

On time, people are very courteous, the best is when I leave the place, I feel safe. I am feeling secure to drive.great job More

by GLORMA1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do know their mame
Jun 10, 2021 -

Universal Mitsubishi responded

Thank you so much for choosing us and giving our Service department the opportunity to service your vehicle. Enjoy your vehicle and we look forward to your next visit. Stay safe, Carlos De La Luz

June 06, 2021

Thanks for excellent customer service especially Paul was very helpful in explaining the importance of complete service required to have an efficient car and safe to drive More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hi Raymond, I appreciate you taking the time to share some kind words and a 5 Star review. We really appreciate it. Stay safe, Carlos De La Luz

Jun 08, 2021 -

Universal Mitsubishi responded

Hi Raymond, I appreciate your 5 Star review and kind words for Paul. I hope you continue giving us the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

June 04, 2021

I really liked how all my questions were answered and my vehicle was repaired correctly. Armen was very friendly and helpful in every way possible. More

by Checo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hi Checo, I'm glad Armen was able to help understand the repairs need to your vehicle. We appreciate you choosing our Service department and hope to see you for your next visit. Stay safe, Carlos De La Luz

June 03, 2021

A professional bunch of people, always do a great job with my car, especially Armen. Thank you guys and keep up the good work. Will be back again. More

by JULIANAOKWESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hi Juliana, thank you for acknowledging our Service staff effort to make your visit a pleasant one. I hope you continue choosing us to Service your vehicle. Stay safe, Carlos De La Luz

June 03, 2021

Staff was very accommodating and friendly. Everyone was helpful and respectful. They explained what they were doing in a way that was easy to understand. More

by ABRHAM_NERONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hello Abraham, I'm glad Paul and his staff helped making your experience a pleasant one. I hope you continue choosing us to Service your vehicle. Stay safe, Carlos De La Luz

June 03, 2021

Excellent customer service especially by Paul, I ll surely come back and recommend to my friends and family, lobby set is comfortable complimentary beverages and clean restroom, thanks More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
June 01, 2021

Thorough diagnosis in car maintenance per milage requirements.in conjunction with complimentary services ie. carwash.Thank you for your professionalism and look forward to follow ups. More

by CAREREID99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We understand you have options and appreciate the opportunity given to us. We look forward to your next visit. Stay safe, Carlos De La Luz

May 27, 2021

Armen was very communicative and helpful, Did not have to wait for long time for my car to be checked. The process was quick and Armen arranged the car rental to pick me up and i was out in no time. More

by oyabun01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Universal Mitsubishi responded

On behalf of Armen, thank you for giving us the opportunity to Service your vehicle. I hope you continue choosing our Service department. Stay safe, Carlos De La Luz

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