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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,662 Reviews

1,662 Reviews of Universal Mitsubishi - Service Center

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December 30, 2020

Great team. I called and spoke to Armen and told him I had my Service light come on my 2008 EVO X, which I diagnosed as P0300 - Misfire on Multiple Cylinder. I drove the 50 mins to get to Universal Mitsub More

by Bamburi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technical support team
December 30, 2020

Really detailed about the work that my car needed. And helped me to run my car to see if there was anything else my car needed assistance in. More

by LEOBEANS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2020

All the personnel at Universal Mitsubishi in Duarte is very professional, courteous and very helpful. This location is a hearing Covid-19 rules at all dept (including Waiting Room). More

by AKAJEDIKNIGHT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Universal Mitsubishi responded

Thank you so much for your kind words and observation of our efforts to keep everyone safe. We look forward to your continued business. Stay safe, Carlos De La Luz

December 24, 2020

Great team of staff! Incredible assistance these hard working people can help you with any questions or concerns about your vehicle. Highly recommended for anyone around the area. More

by EvoDriverX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Universal Mitsubishi responded

Thank you so much for your kind words. We appreciate you choosing our Service Department to take care of your vehicles needs. Stay safe, Carlos De La Luz

December 23, 2020

Service was great. Paul went above and beyond to locate the tire, while saving me time by fully inspecting my car. I always appreciate his superior service. More

by MARLEENE_H25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Universal Mitsubishi responded

Hello Marleene, We appreciate your continued patronage, I'm glad you find your experience pleasant. We look forwar to your next visit. Stay safe, Carlos De La Luz

December 22, 2020

Excellent service and detail to the needs of customers. Paul and the service crew are always going above and beyond to satisfy our needs and to lesson our experience of being without our vehicle. Providing More

by DARRLYEHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Universal Mitsubishi responded

Thank you so much for taking the time to express your kind words. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

December 20, 2020

All the employees there are amazing with highly skilled professionalism that goes above and beyond. All the employees there are amazing with highly skilled professionalism in customer service. service. More

by RROD9369311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 22, 2020 -

Universal Mitsubishi responded

Team amazing strikes again :) We really appreciate your feedback and 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz

December 15, 2020

Always a pleasure to bring my eclipse cross for service staff is courteous and very knowledgeable and the craftsmanship is the best in the market and extremely professional More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Viteri
Dec 22, 2020 -

Universal Mitsubishi responded

Hello Mossa, We Appreciate your kind words. I'm glad your enjoying your Eclipse Cross. We look forward to your next visit. Stay safe, Carlos De La Luz

December 07, 2020

Many Thanks to Paul and his team at service. My evo is running amazing I really appreciate all the work and effort you guys at Mitsubishi have done for my car! More

by MrLoui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Universal Mitsubishi responded

Team Paul satisfies AGAIN...... :) I'm glad to hear you found your experience satisfying. Enjoy your EVO Stay safe, Carlos De La Luz

December 06, 2020

First time to have service at Universal Mitsubishi Armen was very helpful and great service. I will be back for my next appointment. Thank you! More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Universal Mitsubishi responded

Hello Hector, I'm very happy you found your visit a satisfying. We look forw3ard to your next visit. Stay safe Carlos De La Luz

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