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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,663 Reviews

1,663 Reviews of Universal Mitsubishi - Service Center

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November 14, 2020

This has been my go to place for auto service since they moved from Glendale. …though I still wish that they were still in Glendale which was just a skip & a hop from my home. Mitsubishi always has the best More

by AKSQUEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Universal Mitsubishi responded

Hello & Thank you, It's humbling to know you make the effort to have Universal Mitsubishi Service your vehicle. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

November 09, 2020

The best costumer service by far thanks!Everyone was The best costumer service by far thanks! Everyone was very friendly my service was done on time I was very happy for the work they did. More

by Carinalopez13!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zohrabi
Nov 12, 2020 -

Universal Mitsubishi responded

Team Universal Mitsubishi strikes again :) It brings us tremendous joy to hear the excitement in your words. We look forward to your next visit. Stay safe, Carlos De La Luz

November 09, 2020

Paul was great! He described everything very well and handled everything with a proper manner. I am so grateful for Paul. Thank you for everything! More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Universal Mitsubishi responded

Hello Karen, We appreciate your kind words and 5 Star review. We hope you continue using Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz

November 08, 2020

Excellent customer service.Friendly and knowledgable service personnel.Clean and ambient waiting room.Paul T. is able to explain very well what service is needed to to my car and what is the most import More

by REYESREYNOR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Universal Mitsubishi responded

Hello, I'm glad Paul and his staff met your expectations. We hope you continue choosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz

November 08, 2020

I was granted the appointment time I requested and service was done in a timely manner. The employees are friendly and courteous. Thank you much. More

by adlacson2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Universal Mitsubishi responded

I'm glad to hear our Service Department was able to get get your vehicle Serviced. We hope you continue choosing Universal Mitsubishi to take care of your car. Stay safe, Carlos De La Luz

November 06, 2020

My service advisor is very nice and professional and helped me to complete my routine service easily. Appointment was also very easy to be booked. Very good experience. More

by LEUNGSKENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Universal Mitsubishi responded

Thank you very much for taking the time to share your experience. We find your words rewarding, we look forward to your next visit. Stay safe, Carlos De La Luz

November 05, 2020

Over all great service good prices when fixing my vehicle .....always on time with my car. Definitely going back for my next service.... good job boys. More

by plb32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Universal Mitsubishi responded

We appreciate you taking the time too share some kid words and 5 Star. We look forward to your next visit. Stay safe, Carlos De La Luz

November 02, 2020

This service is good is great!Every one is good. The cup is good too.I like this shop . I hope that every employee in this shop can eat lunch in time, and don’t forget to eat lunch because of busy work. More

by Yi He
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Universal Mitsubishi responded

Hello Yi, Thank you for your kind words, I'm glad you found your visit a pleasant one. I agree they need to make time to have their meal break :) Stay safe, Carlos De La Luz

November 01, 2020

Set for appointment for oil change and got service following day. Works done well. The car is wash.I'm happy. See you next service More

by Tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Universal Mitsubishi responded

Hi Tom, I'm glad we where able to get your Oil Change and car wash done. We appreciate you choosing Universal Mitsubishi. Stay safe, Carlos De La Luz

November 01, 2020

Very great service and very professional and very friendly. I'm very satisfied with the service. Great job fellas , thank you guys for the great job !! More

by Sanchezjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Universal Mitsubishi responded

We appreciate the opportunity you give us to service your vehicle. I'm glad we meet your expectations and look forward to your next visit. Stay safe, Carlos De La Luz

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