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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,668 Reviews

1,668 Reviews of Universal Mitsubishi - Service Center

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September 30, 2020

Universal Mitsubishi always has great service. They make you feel at home while you wait. Thank you Armen for the quality customer service you provided. More

by m_moran55
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Universal Mitsubishi responded

Thank you so much for your kind words. We hope you continue choosing us too service your vehicle. Stay safe, Carlos De La Luz

September 28, 2020

Always a pleasure taking my outlander sport to Universal Mitsubishi. Paul always takes good care of us, his customer service is what keeps me coming back. More

by steven_trujillo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Universal Mitsubishi responded

Team Paul strikes again. Thank you so much for your continued patronage and look forward to seeing you for many years to come. Stay safe, Carlos De La Luz

September 25, 2020

Our service person “Armen” was extremely helpful and assisted us to identify our issues and gave us some options to get the problem remedied. I would definitely recommend this service department! More

by JLGAW
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Universal Mitsubishi responded

Thank you fore sharing your kind words. We look forward to your next visit. Stay safe, Carlos De La Luz

September 24, 2020

Excellent service from my initial call when I booked a service appointment with Armenia Yagubyan until I drove off the lot when the service was completed, Armenia was very professional and kept me posted More

by DABACA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Universal Mitsubishi responded

I'm glad to hear we met your expectations. It's our pleasure and duty to make sure our clients get the service they deserve. Thank you so much. Stay safe, Carlos De La Luz

September 23, 2020

Paul and his team are awesome, as they have been consistently for me over the last dozen years or so. Always thorough and fair with great customer service. More

by KENMUSE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Paul provided excellent service. Everyone was kind and polite. I have no problem recommending universal mitsubishi to my friends and family. Thank you for such great service. More

by Bettyboop
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We appreciate you'll be mentioning us to your friends and family. We look forward to your next visit. Stay safe, Carlos De La Luz

September 23, 2020

My experience at universal Mitsubishi was great. Paul exceeded my expectations. He was so kind, thorough, efficient, and accommodating during a very stressful situation for me. I will definitely be comin More

by PRISCILLA11217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

I cant say enough about the excellent service. They took less time than anticipated. Cleaned and sanitized. Car runs great and the cost was very reasonable! More

by robin491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Universal Mitsubishi responded

Hello Robin, it's tremendously rewarding when we get positive feedback from our customers. We appreciate you taking the time to wright a few kind words and your 5 Star Review. Stay safe, Carlos De La Luz

September 20, 2020

The dealership was great. The only negative was they gave us a 2-3 hr window and it took almost 3.5-4 hrs to finish. More

by RMJ2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Universal Mitsubishi responded

Thank you so much for your feedback. I apologize for the unexpected delay, we know how important is for our guests. It'll make sure it's brought up too our staff. We appreciate you giving us the opportunity too service your vehicle. Stay safe, Carlos De La Luz

September 20, 2020

Armen and his staff are very efficient. They’re all very respectful and helpful. The price is very good as well . After the work is done, they give the car a very good car wash. They’re excellent More

by MDELOSO19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t have their name
Sep 25, 2020 -

Universal Mitsubishi responded

Thank you :) your feedback is very rewarding. We look forward to seeing you for your vehicles next service. Stay safe, Carlos De La Luz

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