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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,543 Reviews

1,543 Reviews of Universal Mitsubishi - Service Center

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May 19, 2020

Always great service, everyone is always so nice and makes you feel welcome. I appreciate Paul always taking the time to explain what services are being done and the ones to prepare for, always so frien More

by PATTYREYES83
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Patty, it gives us tremendous pleasure to here of the continued satisfaction you receive when bringing your vehicle to Paul. We thank you for your patronage. Stay safe, Carlos De La Luz

May 18, 2020

Paul helped us. He was very professional. We were offered a very good deal for our tires and alternative vehicle. Paul always knows what we need that’s why we like to come back to get our vehicle services at More

by BETTYBOLOR
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Betty, we appreciate the effort you make bringing your vehicle to Paul and Universal Mitsubishi. We're glad he continues to give you a reason to come back. We look forward to your next visit. Stay safe, Carlos De La Luz

May 16, 2020

I felt they had the process well organized. The price was reasonable. Paul was very helpful and courteous. I thought everything was done in a timely fashion. More

by MAGLAW
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We appreciate the opportunity given by bringing your vehicle to us. Paul Understands the importance and need to feel safe in driving your vehicle. We hope to see you again at your next scheduled service. Stay safe, Carlos De La Luz

May 15, 2020

Great service Great deals too look for Paul his the guy Great service Great deals too look for Paul his the guy to talk to. Love the way they treat you there Recommend 10/10 Very clean place More

by Gomez707
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We are very glad you found a place and person (Paul) that takes care of you Automotive Service needs. On behalf of Paul and his entire staff, thank you. Stay safe, Carlos De La Luz

May 14, 2020

The service department at Universal Mitsubishi is definitely worth the one-hour drive. They were able to diagnose and repair a problem with my 2000 Eclipse quickly and at a very reasonable price -- s More

by MORRISJ2
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

I'm so glad the drive paid off, kindly share your experience with others look forward to your next visit. Stay safe, Carlos De La Luz

May 14, 2020

It was fantastic, the service was amazing paul really helped me out in every step of the way and explained everything to what I needed for my car . More

by LEOBEANS88
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Leo, we're happy Paul was able to help with your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

May 13, 2020

Everybody in the service department is friendly and they do a great job taking care of my car. Paul has made suggestions what is important to get serviced now versus waiting, that will save money down the More

by THEWIRELESSLINK
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On behalf of Paul and his entire staff, thank you. We appreciate the effort you make to bring your vehicle in for us to repair. We look forward to your next visit. Stay safe, Carlos De La Luz

May 13, 2020

Armen was one of the best service advisor, he takes time listens to my concerns was honest and walks with you through the process of what’s being done in a timely matters. More

by Dioleto
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

It makes us happy to hear your satisfaction in your words. Thank you for your 5 Star review. Stay safe, Carlos De La Luz

May 13, 2020

Excellent service. Service completed on schedule. Got a free car wash and wiped down. Recieved text updates keeping me informed. I would come here for future service needs. More

by Martiny
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Martiny, not only does Paul make sure your vehicle is fixed correctly, but also clean. We appreciate your 5 Star review. Stay safe, Carlos De La Luz

May 13, 2020

I always have a great experience with everyone there. Very friendly and definitely gives quality five star service. Thanks for getting me back on the road! More

by LSTEVENS962
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On The Road Again..... we can't wait till we get you on the road again..... :) We look forward to your next visit. Stay safe, Carlos De La Luz

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