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Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,681 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,681 Reviews of Universal Mitsubishi - Service Center
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July 27, 2020
Paul and his crew were awesome I always had a good experience with parts. It’s nice to know service has the same outstanding standard. experience with parts. It’s nice to know service has the same outstanding standard. More
by TAPIA13B@msn.com
Verified Customer
July 26, 2020
Pleasant first experience. Will continue to go there if the same quality of service is maintained. I worked with Paul. Blah blah blah blah blah the same quality of service is maintained. I worked with Paul. Blah blah blah blah blah More
by NEALNAIR
Employees Worked With
July 19, 2020
Scheduled an appointment online and within 30 minutes I get a call from Paul to follow up about the appointment. One the day of my appointment I was unfortunately unable to make the original time but Paul get a call from Paul to follow up about the appointment. One the day of my appointment I was unfortunately unable to make the original time but Paul was very understanding and was able to accommodate and reschedule the appointment later on. He is one of the main reasons I’m so comfortable coming in to the dealership. I’ve had my car for nearly 6 years and he’s taken care of my since my very first oil change. My car has always run perfectly (thankfully) and I’m sure it’s because of all the fine people that work there. I’m never there for too long and if I am, Paul constantly walks into the lobby to give an update of when my car would be ready. Always offers to give my car a wash as well. Thank you Paul for everything you’ve done since Day One. More
by matthewmarabe
Employees Worked With
July 18, 2020
Excellent service, Job done in time promised, clean facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. More
by GALATAS522
July 17, 2020
Broken Ignition Key My ignition key broke. The service dept. sent someone to my office to program the new key saving me the time it would take to drive to the dealership My ignition key broke. The service dept. sent someone to my office to program the new key saving me the time it would take to drive to the dealership, have the key programmed and then return to work. More
by fcowhig
Employees Worked With
July 16, 2020
Great customer service. Explained everything to me. Very clean and when car was returned, they were also good about keeping the inside of car clean clean and when car was returned, they were also good about keeping the inside of car clean More
by GAHLBECK
Employees Worked With
July 12, 2020
Armen is always helpful and he takes good care of my car! I appreciate his positivity and his thoroughness. I’ve been getting my car serviced here for a few years now. I appreciate his positivity and his thoroughness. I’ve been getting my car serviced here for a few years now. More
by LucaKingston
Employees Worked With
July 11, 2020
Amazing service from their team! Very quick and professional. Paul is the guy to go to if you need a reliable and trustworthy kind of service. I am surely not going to give the business to any othe professional. Paul is the guy to go to if you need a reliable and trustworthy kind of service. I am surely not going to give the business to any other service department than their team. More
by jillkris.clamor
July 10, 2020
Very accomodating..most especially to Paul..who is always explaining to the client the best of his knowledge with regards to the problems of their car. explaining to the client the best of his knowledge with regards to the problems of their car. More
by maripatulot
July 10, 2020
Great place for oil change , staff are really tentative, fast service while you wait price is competitive second time I’ve gone to this dealership for servise fast service while you wait price is competitive second time I’ve gone to this dealership for servise More
by CRAMM12
Employees Worked With
