Universal Nissan

I have been doing business with Nissan for several years and it has always been a very good experience we are happy with all pr and it has always been a very good experience we are happy with all pr More

I have been a customer for over 30 years - back when it was Kissimmee Nissan. Have bought 12 new cars from this dealership over the years and have had them serviced there as well. After my last service v was Kissimmee Nissan. Have bought 12 new cars from this dealership over the years and have had them serviced there as well. After my last service visit on 5/1/21 I will never set foot back in the dealership. First of all - couldn't get a standard oil change - had to get synthetic - Nissan requirement, which it isn't - it is suggested, and it even gives the regular oil weight that can be used. Funny thing is, that while I was in GA for a couple of years, the Nissan dealership up there did not force me into a synthetic oil changes... they were all conventional. The service department performed the usual vehicle inspection, including checking my brake pads, and said that my brakes were fine, 7mm and 8mm. Shortly after oil change I noticed that my brakes were noisy, and that it became more of a rubbing noise. Went to a tire place, to get my brakes checked 3 weeks after the oil change, and my rear brakes and rotors needed replacing. My so called good brakes were rubbing metal on metal. I would always recommend Universal Nissan for sales and/or service because they used to be the best. No longer. Mr. Nero, you have lost a long time customer! More

Erick Disla was one of the kindest and most helpful representatives in the floor at Universal Nissan. He was very helpful when searching for specifics on the benefits of new versus used cars. Very know representatives in the floor at Universal Nissan. He was very helpful when searching for specifics on the benefits of new versus used cars. Very knowledgeable about the different features of all models we asked him about. More

Came in and within an hour had the car I wanted. Excellent customer service!!! Listened to what I was looking for and helped find exactly what I needed within my budget! Excellent customer service!!! Listened to what I was looking for and helped find exactly what I needed within my budget! More

Fantatic,excellent, fast.good job,customer service,honesty cortex organization, respect 👏orientation,orden,good price, good car,l like the vehicle difference size in vehicle. service,honesty cortex organization, respect 👏orientation,orden,good price, good car,l like the vehicle difference size in vehicle. More

Excellent salesman helped my friend get into a new SUV, a rogue sport in an hour and a half total. Super professional, pleasure to do business with him rogue sport in an hour and a half total. Super professional, pleasure to do business with him More

my wife and I found Alex Vazquez a pleasure to work with in purchasing our first Nissan vehicle from Universal in 2108. So, when we recently returned to purchase our second Nissan vehicle from Universal, we in purchasing our first Nissan vehicle from Universal in 2108. So, when we recently returned to purchase our second Nissan vehicle from Universal, we didn't hesitate to seek out Alex in assisting us. Again, Alex provided us with multiple excellent honest opinions in furthering our opportunity to select the best purchase possible for myself (a physical disable veteran with multiple limitations). Alex has definitely earned our complete 100% confidence, and we will definitely refer Alex to our veteran friends and family. More

Erick was incredibly personable and friendly upon meeting. He ensured that we knew what all of our options were when looking for a car and took all of our preferences and requirements into heavy cons meeting. He ensured that we knew what all of our options were when looking for a car and took all of our preferences and requirements into heavy consideration. He was very kind and made the process probably as simple as it could be given all of the parties involved and was very efficient when it came to communicating to his counter parts. Thank you, More

Erick Disla me ofreció excelente servicio otra vez ! Le acabé de comprar un Infiniti hace unos meses y entre al concesionarios en búsqueda de un cambio de gomas y le expliqué que necesitaba un Pick up para acabé de comprar un Infiniti hace unos meses y entre al concesionarios en búsqueda de un cambio de gomas y le expliqué que necesitaba un Pick up para mi trabajo y no se como pero me pudo montar en una Nissan Titan ! Estoy más que agradecido con el servicio de Erick y Universal Nissan More

Chris Green went above and beyond my expectations. I manage a small fleet of nearly 20 vehicles, so I buy works trucks every year or so. The process was easy and seamless, and as good as any buying expe manage a small fleet of nearly 20 vehicles, so I buy works trucks every year or so. The process was easy and seamless, and as good as any buying experience I've ever had. There were some delays on my end and on his, and the communication was perfect, and I was never feeling left out in the cold. A+! Highly recommend this dealership, and Chris Green specifically. He's quite the expert on the full Nissan line. I probed him with a few questions on other vehicles, and he was on point. More