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Universal Nissan

Orlando, FL

4.5
2,597 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,597 reviews

May 21, 2021

Excellent salesman helped my friend get into a new SUV, a rogue sport in an hour and a half total. Super professional, pleasure to do business with him More

by Chess09902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 21, 2021 -

Universal Nissan responded

Thank you so much for sharing your experience with us!

May 21, 2021

Came in and within an hour had the car I wanted. Excellent customer service!!! Listened to what I was looking for and helped find exactly what I needed within my budget! More

by Jessica_nicoleee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 21, 2021 -

Universal Nissan responded

Thank you so much for a great review and for taking the time to shout out our sales rep Eric. Congratulations on your new ride and welcome to the Universal Nissan family!

May 21, 2021

Erick Disla was one of the kindest and most helpful representatives in the floor at Universal Nissan. He was very helpful when searching for specifics on the benefits of new versus used cars. Very know More

by Chess0990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 21, 2021 -

Universal Nissan responded

Thank you so much for a great review and for taking the time to shout out our sales rep Eric. Congratulations on your new ride and welcome to the Universal Nissan family!

May 21, 2021

Fantatic,excellent, fast.good job,customer service,honesty cortex organization, respect 👏orientation,orden,good price, good car,l like the vehicle difference size in vehicle. More

by Tenientevazquez92
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Universal Nissan responded

Thank you so much! We appreciate you taking the time to share this.

May 19, 2021

my wife and I found Alex Vazquez a pleasure to work with in purchasing our first Nissan vehicle from Universal in 2108. So, when we recently returned to purchase our second Nissan vehicle from Universal, we More

by zacmil80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Universal Nissan responded

Thank you for sharing this awesome review! It is our priority to make sure our customers get the best customer service and an awesome price! Thank you for shouting out our sales consultant Alex, we will share this with the team! Congratulations and have a wonderful day!

May 19, 2021

Erick was incredibly personable and friendly upon meeting. He ensured that we knew what all of our options were when looking for a car and took all of our preferences and requirements into heavy cons More

by Shannon Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 20, 2021 -

Universal Nissan responded

Thank you for sharing this awesome review! It is our priority to make sure our customers get the best customer service and an awesome price! Thank you for shouting out our sales consultant Eric, we will share this with the team! Congratulations and have a wonderful day!

May 17, 2021

Erick Disla me ofreció excelente servicio otra vez ! Le acabé de comprar un Infiniti hace unos meses y entre al concesionarios en búsqueda de un cambio de gomas y le expliqué que necesitaba un Pick up para More

by Alkcus Quinones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 19, 2021 -

Universal Nissan responded

Muchas gracias

May 13, 2021

Chris Green went above and beyond my expectations. I manage a small fleet of nearly 20 vehicles, so I buy works trucks every year or so. The process was easy and seamless, and as good as any buying expe More

by brad60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Universal Nissan responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 12, 2021

Eric was great and very help and pleasant To deal with , Eric was great and very help and pleasant To deal with , quick transaction and easy Would recommend to everyone , would Definitely comeback again More

by Naseemkazani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 17, 2021 -

Universal Nissan responded

Congratulations on your new car! We are honored that you chose us for your new vehicle purchase.

May 12, 2021

Erik was very welcoming and pleasant. He made the process of buying a car very easy and quick. I had a good experience buying my car at Universal Nissan. More

by Zaid Charan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
May 17, 2021 -

Universal Nissan responded

Congratulations on your new car! We are honored that you chose us for your new vehicle purchase.

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