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Universal Nissan

Orlando, FL

4.5
2,597 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,597 reviews

March 19, 2021

Recomendaría 100% a Erick Disla por sus buenos oficios, muy diligente en lo que realmente buscábamos, supo entender nuestros deseos, sin presiones; concreto y exacto; por lo que todos salimos beneficiados. More

by zaimar baptista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 21, 2021 -

Universal Nissan responded

Zaimar, thank you for sharing this wonderful review with us!

March 17, 2021

Erick Disla Was A Great Help Today Picking Out My First Car For Me & My Two Kids He Was Very Respectful & Cooperative With Me Thank You! More

by Ashleygibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 21, 2021 -

Universal Nissan responded

Hey Ashley, Thank you so much for sharing this wonderful review and Congratulations!

March 14, 2021

Alex Vazquez was an amazing salesperson all throughout. We did the purchase via phone and he was always upfront and sincere! We decided to take the 5hr drive to this dealership because of the great deal an More

by Titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Universal Nissan responded

Hey, Titan thank you for sharing your experience and its great hearing the Alex made it a hassle free experience, much appreciated!

March 14, 2021

Had a great experience in this dealership! Everyone was welcoming and willing to help. Alex Vazquez was our salesperson and had great customer service at all times. We purchased our car from him and thanks More

by Titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Universal Nissan responded

Hey Titan, We appreciate the experience an letting us know that Alex was of great help! We look forward to your next visit with us, see you soon!

March 13, 2021

Alexis was great to work with. He was patient and got the work done. Thank you Alexis, I give him five star rating! Great job More

by Xiomara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Steinlauf, Alexis Mangual
Mar 15, 2021 -

Universal Nissan responded

Thank you Xiomara, this was great to read and we appreciate you sharing your experience with us!

March 12, 2021

Erick and this dealership has been so patient and understanding with all of our needs and everything we have been looking for in a car. More

by mly_soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 15, 2021 -

Universal Nissan responded

Thank you mly_soto for sharing your experience with us and also for shouting out Erick! We will sharing this with our team and we look forward to your future visit, take care!

March 12, 2021

It took sometime but Erick Disla made the deal happen with his patience and professionalism we managed to drive off in a new Nissan Rogue thanks for all your help Erick More

by FREDDY SOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 15, 2021 -

Universal Nissan responded

Congratulations Freddy on your new Nissan Rogue and for letting us know that Erick was of great help! We appreciate it and look forward to your future visit, thank you!

March 10, 2021

Terrible experience, went with a pre-approval from my lender and specifically told them not to run my credit which they did anyway 7 times! Then flipped me to a different lender without my permission or More

by sherim1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Universal Nissan responded

We apologize for the inconvenience and will be looking into the situation. Please feel free to reach us at 407-926-7000 if you have any questions, thank you.

Mar 15, 2021 -

sherim1009 responded

This is way more than a simple inconvenience, I was completely tricked into a different lender, no one told me they were not using my lender and when I specifically and repeatedly said I do not want my credit run you guys did it anyway, 7 times!!!

March 09, 2021

Muy agradecido erick disla muy atento y respondiendo por todas mis preguntas hizo un trabajo muy rápido para hacer un buen negocio con el vehículo More

by Josue Azuaje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 15, 2021 -

Universal Nissan responded

Hi Josue, thank you for sharing your experience!

March 09, 2021

Erick Disla Excelente atención, una persona con mucha paciencia para explicar todo el proceso de verdad 100% recomendado. Muy agradecida con tu gran ayuda en la decisión de la compra del vehículo. More

by maibely darías
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 15, 2021 -

Universal Nissan responded

Hi Maribely, we appreciate you sharing this review with us, thank you!

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