Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,599 reviews
February 05, 2021
Great customer service. Erick was able to get me exactly what I was looking for and the right affordable payment. Thank you so much and I definitely recommend. what I was looking for and the right affordable payment. Thank you so much and I definitely recommend. More
by jrod_1001
February 05, 2021
Excelente Servicio al cliente de Erick Disla. Lo recomiendo si necesitan comprar carro. el ayudo a mi conseguir exactamente lo que necesitaba muy amable eficiente y profesional recomiendo si necesitan comprar carro. el ayudo a mi conseguir exactamente lo que necesitaba muy amable eficiente y profesional More
by William Osorio
Employees Worked With
Erick Disla
February 03, 2021
I stopped at Universal Nissan on January 21st, 2021 to trade in my car, was warmly greeted by the front desk ladies. Erick was my sales rep and he was very nice and very, very funny. He helped me reach a trade in my car, was warmly greeted by the front desk ladies. Erick was my sales rep and he was very nice and very, very funny. He helped me reach a reasonable payment on my new car and made the overall experience very enjoyable and laid back which is a huge difference in comparison to usual car shopping experiences. I would definitely recommend him to anyone who has the pleasure of stopping by this dealership. Side note, the manager Juan was also extremely nice and very professional. Definitely coming here again for any future shopping! More
by jullianneamaro
February 03, 2021
It was good vibes at the dealership. Friendly staff and clean environment. My salesman Alexis Mangual was wonderful, he’s a good listener, very knowledgeable, and attentive. clean environment. My salesman Alexis Mangual was wonderful, he’s a good listener, very knowledgeable, and attentive. More
by Amorette1122
Employees Worked With
Alexis Mangual
January 31, 2021
Josh is the man! Quick easy and transparent process from this dealership and consultant. I most definitely recommend buying a car here. Thanks a lot! this dealership and consultant. I most definitely recommend buying a car here. Thanks a lot! More
by emorales0019
Employees Worked With
January 30, 2021
Will was amazing when it came to buying my new car. He went above and beyond. Thank you again for helping me out. Amazing experience went above and beyond. Thank you again for helping me out. Amazing experience More
by cruzamanda80
January 29, 2021
Great Experience. This was my second car purchased with Universal Nissan with Alex. HANDS DOWN, Best sales associate I have ever dealt with. Just Awesome Universal Nissan with Alex. HANDS DOWN, Best sales associate I have ever dealt with. Just Awesome More
by zacmil80
Employees Worked With
