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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
June 20, 2020
Javon was very thorough, very patient and super friendly. We had a great experience! He made sure to review every feature and detail of each car we viewed and made sure I was completely satisfied with my new We had a great experience! He made sure to review every feature and detail of each car we viewed and made sure I was completely satisfied with my new lease. More
by 2vqueens
Employees Worked With
June 19, 2020
Nothing but positivity and amazing service! Chris was always a phone call/text away if I needed him and went above in beyond with anything that I asked for! He and the staff at universal Nissan made it p always a phone call/text away if I needed him and went above in beyond with anything that I asked for! He and the staff at universal Nissan made it possible for me to walk out satisfied and with an amazing 370Z! More
by Jrios58
June 17, 2020
GEORGE IS VERY NICE PROFESSIONAL MAN, WITH CLIENTS, ASLO WITH ME. GOOD GREAT PROFESSIONAL SERVICES, HE A KIND LITTLE MAN WITH A KIND ❤.THANK YOU FOR YOUR SERVICE. HE'S BEST OF THE BEST. WITH ME. GOOD GREAT PROFESSIONAL SERVICES, HE A KIND LITTLE MAN WITH A KIND ❤.THANK YOU FOR YOUR SERVICE. HE'S BEST OF THE BEST. More
by Joonboliva
Employees Worked With
Other Employees :
Timothy Pinto, James 'Jimmy' Pasquale, Jonathan Arocho, Giovani Perez, Jeffrey Timmons
May 30, 2020
Very knowledgeable and courteous Every question that I asked, Richard had an answer about the vehicle. He was VERY informed about the specs and features of the Nissan Pathfinder. This Every question that I asked, Richard had an answer about the vehicle. He was VERY informed about the specs and features of the Nissan Pathfinder. This was the clear difference as to why I bought my vehicle from Richard. If you're interested in a vehicle, Richard is your guy. More
by wilfredvalbuena3
Employees Worked With
May 30, 2020
Our visit started very different since we where in service for an oil change and not buying car. We spoke with Mr. Richard Harris and spoke to us about the great incentives for current nurses, doctors service for an oil change and not buying car. We spoke with Mr. Richard Harris and spoke to us about the great incentives for current nurses, doctors, and policeman. We decided to take a look, he listened exactly to why I wanted and showed me the best way to purchase with all the specials. I would highly recommend Richard to anyone of my friends & family. Now I have a beautiful new Rouge! More
by Ellen Reising
Employees Worked With
May 29, 2020
Thank you William Sanchez for your assistance We came to the dealer with a lot of doubts on hot to get approved for a vehicle and Mr Sanchez made things very easy for us , explaining all our optio We came to the dealer with a lot of doubts on hot to get approved for a vehicle and Mr Sanchez made things very easy for us , explaining all our options and listening to all our needs More
by alextorr3050
Employees Worked With
May 25, 2020
Javon was great. He listened to what I was looking for and interested in and got me into my new car that I am very excited about. and interested in and got me into my new car that I am very excited about. More
by skinghorn
Employees Worked With
May 23, 2020
Javon is the most pleasant salesman. He is very knowledgeable and attentive to the customers needs. If any one is looking for a car I would highly recommend him!! Thank you Javon!! knowledgeable and attentive to the customers needs. If any one is looking for a car I would highly recommend him!! Thank you Javon!! More
by FYAHRED
Employees Worked With
May 22, 2020
Javon is an awesome salesman! Very nice and forward, and Javon is an awesome salesman! Very nice and forward and he listen to what your needs are! He has an extensive knowledge on the cars that he sells and Javon is an awesome salesman! Very nice and forward and he listen to what your needs are! He has an extensive knowledge on the cars that he sells and informs you of all the features the cars offer. I recommend him if you want honesty and a good deal! Javon, I appreciate your help and the integrity you have! More
by Tamek2000
Employees Worked With
