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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
September 30, 2024
GREAT CUSTOMER SERVICE, VERY HELPFUL, UNDERSTAND THE NEED OF THE CUSTOMER AND GO ACCORDINGLY, WITH ALL GREAT HELP PROVIDED 👍. GLAD TO BE ASSISTED BY MR. SARFARAZ NEED OF THE CUSTOMER AND GO ACCORDINGLY, WITH ALL GREAT HELP PROVIDED 👍. GLAD TO BE ASSISTED BY MR. SARFARAZ More
by zuricris
Employees Worked With
September 29, 2024
Verified CustomerSeptember 29, 2024
My experience with Ethan my sales person was great. He was very nice and made tge car buying experience great especially for a,women on her own who was scared He was very nice and made tge car buying experience great especially for a,women on her own who was scared More
by LLPOY
Employees Worked With
Ethan Sanchez
September 28, 2024
You're buying a car the process has been cut down considerably and made the the buying experience a whole lot more enjoyable. This is my 7th car with you guys,nicely done. considerably and made the the buying experience a whole lot more enjoyable. This is my 7th car with you guys,nicely done. More
by BIGSEXY2065
September 28, 2024
This is 3rd purchase since about 2015. Dealer was rude when no sale for him. Others picked up his slack and I did purchase. Dealer was rude when no sale for him. Others picked up his slack and I did purchase. More
by TERI.BRADY99
Employees Worked With
Other Employees :
Al someone...maybe Martinez?
September 28, 2024
The car buying process is always a tough journey but Victor A. at Universal Hyundai was very helpful throughout the entire process! Quick response and follow up. Highly recommend! Victor A. at Universal Hyundai was very helpful throughout the entire process! Quick response and follow up. Highly recommend! More
by Yahaira Melendez Rivera
Employees Worked With
September 25, 2024
I had an amazing experience at this dealership. They made purchasing my first car smooth and easy. Sarfaraz Ahmed was incredibly helpful to me. He answered all my questions and made me feel good ab They made purchasing my first car smooth and easy. Sarfaraz Ahmed was incredibly helpful to me. He answered all my questions and made me feel good about my decision. More
by Chelsea Santiago
September 25, 2024
Everyone was very nice and they worked with me to get the car I wanted. Julian was great and worked hard to make the deal. car I wanted. Julian was great and worked hard to make the deal. More
by Cathy
