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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
April 28, 2020
Definitely the better way to buy! Richard Harris was amazingly helpful! He didn’t pressure me, was very attentive to my wants and needs, and gave me an awesome deal! I’ll be back when it’s time for my d amazingly helpful! He didn’t pressure me, was very attentive to my wants and needs, and gave me an awesome deal! I’ll be back when it’s time for my daughter to get her graduation present! More
by DavidB.
Employees Worked With
April 26, 2020
If you're looking for a new car or getting rid of a bad deal on your current vehicle look for Javon Ferguson at universal nissan you won't regret it deal on your current vehicle look for Javon Ferguson at universal nissan you won't regret it More
by Rubendude1
Employees Worked With
April 24, 2020
The only dealership and sales person we ever considered My family bought 12 cars from our sales guy Yogi at Universal Nissan in past 5 plus years. Please go see our friend Yogi if you have any questions a My family bought 12 cars from our sales guy Yogi at Universal Nissan in past 5 plus years. Please go see our friend Yogi if you have any questions about your future new car. Yogi will show genuine interest in your needs, I repeat we bought 12 cars from him. More
by Liz Colon
Employees Worked With
Yogi Ikhbayar
April 22, 2020
EXCEPTIONAL SERVICE I NEEDED A BIGGER VEHICLE AND YOGI WAS GREAT, ASSISTED ME IN FINDING THE PERFECT SUV. THE PATHFINDER WAS EXACTLY WHAT I NEEDED AND I WAS NERVOUS ABOUT I NEEDED A BIGGER VEHICLE AND YOGI WAS GREAT, ASSISTED ME IN FINDING THE PERFECT SUV. THE PATHFINDER WAS EXACTLY WHAT I NEEDED AND I WAS NERVOUS ABOUT BUYING A NEW VEHICLE AFTER ALL THIS TIME BUT YOGI MADE IT EASY PROCESS I WILL BE BACK WITH MY WIFE! SHE WANTS A NEW CAR NOW AS WELL More
by Jose O.
Employees Worked With
YOGI IKHBAYAR
April 20, 2020
Great perseverance to accomplish the sale Ive been coming to Universal Nissan for years and never have I experienced more determination in a salesman that I did with Javon. Now, to be clear, t Ive been coming to Universal Nissan for years and never have I experienced more determination in a salesman that I did with Javon. Now, to be clear, this was not an encounter where he would not take no for an answer, this was an encounter where we were truly in a hard spot. We had one main goal, buy a car for my wife so she can build her credit and not break her bank. After looking at a Sentra, a Versa, and a Kicks, he worked his best with the manager to make the sale. At the end of the day, it was too much so we walked away. Later he texted me and said he could work with the manager to get it more affordable. After I told him no, that it was too much, he still kept in touch with me waiting as I tried other options to get her into a car. After a week of communication, I agreed to come back after I decided to put my car as an option for making the deal work. In addition to the first goal, he was now challenged with trying to get two cars where the money was right. After a long string of negotiations, he made the deal work for both of us. At the end of the day, he did his job to a level I have not seen before. Anyone who goes back to the this dealership, ask for Javon. He will work hard for you but never make you feel like he is doing it for the sale. More
by rockish3
Employees Worked With
April 19, 2020
Increíble el servicio de William sanchez y su atención que me Dio en la compra de mi carro muy amable y paciente se los recomiendo que me Dio en la compra de mi carro muy amable y paciente se los recomiendo More
by Ricardoecheverry_8778
Employees Worked With
April 19, 2020
Great experience at Universal Nissan....Yogi was great through the entire process ... knowledgeable, friendly, thorough and great on follow up! Best salesperson I’ve dealt with in years! through the entire process ... knowledgeable, friendly, thorough and great on follow up! Best salesperson I’ve dealt with in years! More
by Dianna S.
Employees Worked With
Yogi I.
April 18, 2020
Richard is awesome he made sure I had the best loan possible and as many safety features in the car. I love my new car possible and as many safety features in the car. I love my new car More
by Nicole.townsend89
April 10, 2020
I was searching for a reliable vehicle for my wife online and a friend referred me to Richie Harris. I decided to give him a call and ask for some information about specific vehicle. He answered all my quest and a friend referred me to Richie Harris. I decided to give him a call and ask for some information about specific vehicle. He answered all my questions and even sent me better pictures that he took. I would highly recommend Richie to anyone looking for a vehicle. Polite, helpful, and very knowledgeable. More
by TheRickestRick
Employees Worked With
April 08, 2020
Very straight forward and honest about everything. Goes to the max to get you the best possible deal. I will definitely Highly recommend Richard Harris! to the max to get you the best possible deal. I will definitely Highly recommend Richard Harris! More
by Hector.colonbermudez
Employees Worked With
