Universal Nissan

William excelente servicio William Sanchez me ayudó en la compra de mi vehículo con un excelente servicio y calidad en la información que me dio para lograr el objetivo William Sanchez me ayudó en la compra de mi vehículo con un excelente servicio y calidad en la información que me dio para lograr el objetivo More

Transmission is damaged in a little over two years Customer service is great, salespersons are great too. However, Nissan is the worse brand if car you can have. They seem to be affordable but in the Customer service is great, salespersons are great too. However, Nissan is the worse brand if car you can have. They seem to be affordable but in the long run, they are deffective and mal funcioning right after the warranty ends. It happened to me with a 2009 Altima, wich I had spent thousands of dollars in repairs (rack and pinion-$500+, start switch-$970, muffler system, about $1500, but was covered by the recall, and the paint was horrible too! They convinced me to trade it in for a Sentra, and I did once I almost had it paid off because I was tired of wasting money fixing it. The Sentra, which I bought brand new at the end of 2016, the check engine icon turned on right after 51,000 miles, and the warranty is 50 000 miles. The transmission is failing now and it needs to be replaced, with a cost of over $4,000, a sensor that costs almost $900 to repair, and another hundred and something to reprogram. The car is not even 3 years old, and of course, I still owe it! The dealer technician said it is not their fault I did not purchased an extended warranty. And I believe it is disgraceful that I purchased a car that I can't even rely on and that right after the warranty millaged was exceded, all this happens! That being said, I assure you I will never purchase a nissan ever again due to the high degree of dissapointment this company has caused me. And if you want to do yourself a favor, get a Toyota or a car that is reliable, never purchase a Nissan! More

I got a Car!!! Thanks to Joel and Juan I was able to get a car seeing that I didn't have the best credit. Thanks Guys will keep coming back to you guys. Thanks to Joel and Juan I was able to get a car seeing that I didn't have the best credit. Thanks Guys will keep coming back to you guys. More

Outstanding Customer Service! I have purchased many cars in the past from other dealerships and this has been the best car buying experience I've had. Sarfaraz Ahmed, our salesman, I have purchased many cars in the past from other dealerships and this has been the best car buying experience I've had. Sarfaraz Ahmed, our salesman, was kind, friendly, amazingly efficient, and helped us get an awesome deal on a Nissan Rogue. He demonstrated professionalism throughout the entire process and was humorous as well. Never pushy and always considerate of our requests. He went above and beyond and even agreed to meet us on Sunday to finalize the process, which was his day off. Words can only go so far in expressing how well we were taken care of. Thank you Sarfaraz!! More

Alex Vazquez Deal was easy and satisfying giving us all the options available at their disposal. Highly recommend this dealership. The dealer facility is excellent Deal was easy and satisfying giving us all the options available at their disposal. Highly recommend this dealership. The dealer facility is excellent and customer driven. More

Excellent expectation Is a good dealer Nissan they help you in anything .i recommend good sales person name is sarfaraz ahmed for excellent services The best prices to b Is a good dealer Nissan they help you in anything .i recommend good sales person name is sarfaraz ahmed for excellent services The best prices to buy More

Buen servicio Nos dieron un buen trato, conseguimos el precio que queriamos y el pago gracias al esfuerzo del vendedor y del getente. Fueron profecionales, muy agra Nos dieron un buen trato, conseguimos el precio que queriamos y el pago gracias al esfuerzo del vendedor y del getente. Fueron profecionales, muy agradecidos por el servicio. More

Not good they REFUSED to give me back all my deposit I was recommended but it turn out to be a bad deal I I was treated like I was a no body between the sales guy and one of the manager whom came to talk I was recommended but it turn out to be a bad deal I I was treated like I was a no body between the sales guy and one of the manager whom came to talk to convince me to let my sister co sign an I did not want that so I left More

Cesar was the best!! Cesar made buying a car so simple and easy! We told him exactly what we wanted and he made it happen. No dancing around to try to get more money. And Cesar made buying a car so simple and easy! We told him exactly what we wanted and he made it happen. No dancing around to try to get more money. And we didn't spend the whole day in the dealership. In and out in 3 hours. He was quick, efficient, polite, and really cared! See him whenever you need a new car. Trust me, you'll be glad that you did! More

5 STARS! ?????????? I highly recommend Cesar at Universal Nissan, Orlando! Excellent customer service, efficient, helpful, polite, and really just made this wh ?????????? I highly recommend Cesar at Universal Nissan, Orlando! Excellent customer service, efficient, helpful, polite, and really just made this whole process a breeze! Thank you, Cesar! More