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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
December 18, 2018
William Sanchez found me the deal I wanted I have been shopping for more than 2 months having bad experiences in other dealrship, and Universal Nissan was the only dealership with full disclos I have been shopping for more than 2 months having bad experiences in other dealrship, and Universal Nissan was the only dealership with full disclosure prices and no hidden fees , William Sanchez worked my deal in such a professional way that I have to admit that his carisma and care about my family made me make my final desition, Now I am very happy with my 2018 Nissan Rogue More
by ELGA
December 12, 2018
I’m so thankful Walking into a dealership I wasn’t too confident because I didn’t know what to expect. But Alex was truly amazing. Made me comfortable and gave me a c Walking into a dealership I wasn’t too confident because I didn’t know what to expect. But Alex was truly amazing. Made me comfortable and gave me a clear understanding of what was going on . I got a Little stressed out in the process because things kept going wrong but he reminded me that these were minor bumps in the road and he was right ! Alex is amazing! Thank you 💖 More
by Jtown
Employees Worked With
December 11, 2018
Comfortable experience Alex V was great. He worked with me and always made aware that he wanted me to feel comfortable without any added pressure. I told him what I wanted a Alex V was great. He worked with me and always made aware that he wanted me to feel comfortable without any added pressure. I told him what I wanted and searched the entire inventory to find what I wanted. He got to know me instead of trying to expedite the sale. More
by Jeremy1079
December 08, 2018
Life-changing I had an amazing experience, and that’s all thanks to Alex from Universal Niasan. He was everything you want in a sales consultant. He was honest w I had an amazing experience, and that’s all thanks to Alex from Universal Niasan. He was everything you want in a sales consultant. He was honest with me, without being pushy or rude. He was also very down to earth, so it made it easy to connect to him. And it resulted in me being able to get out of a terrible car/situation, and into a beautiful new 2018 Nissan Sentra SR! I am extremely thankful that Alex Vazquez and Bill Steinlauf helped me out. I highly recommend going there and getting a new car, but make sure to ask for Alex! More
by tiffaniambe
December 01, 2018
Polina Thank you sterling for taking your time to help find the car that I want. I was very difficult because I want to pay less and I wanted my car to have Thank you sterling for taking your time to help find the car that I want. I was very difficult because I want to pay less and I wanted my car to have everything. You took your time to show me all the features and how to purchase a vehicle. I truly love my car. More
by Nana
Employees Worked With
December 01, 2018
Dream Car! BIG thanks to Gio and Deya for their superb customer service, awesome personalities and dedication to putting me in my dream car! I was so happy to wo BIG thanks to Gio and Deya for their superb customer service, awesome personalities and dedication to putting me in my dream car! I was so happy to work with them and I am driving away with an amazing car! 110% recommend them if you are looking to purchase a vehicle! More
by Murano24
December 01, 2018
Awesome Experience and very friendly staff I want Universal Nissan to know that i am so happy and proud to say that you guys have amazing deals and i have the best Nissan altima 2019 because of I want Universal Nissan to know that i am so happy and proud to say that you guys have amazing deals and i have the best Nissan altima 2019 because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowledgeable and a skilled professional. Thankyou Mr ahmed and Thankyou Universal nissan for a pleasant experience. Happy New Year in Advance. More
by 2fyn2dfyn
November 30, 2018
Excellent service I am very thankful with William Sanchez after visiting several dealerships without being approved William got me a great deal and approval thank you a I am very thankful with William Sanchez after visiting several dealerships without being approved William got me a great deal and approval thank you again I love my New Titan 👍👍 More
by Noe
Employees Worked With
November 30, 2018
Great job sterling If you need a car, a salesman who goes straight to the point, go see Sterling at Universal Nissan. He doesn’t waist nobody time. I purchase my less th If you need a car, a salesman who goes straight to the point, go see Sterling at Universal Nissan. He doesn’t waist nobody time. I purchase my less than 1 hour. He made it very easy for me. That’s the reason people have to be good at what they are doing. More
by Zariba
Employees Worked With
November 26, 2018
Easy dealing with Billy Had a great experience buying from Billy King, he walked us through the whole process from beginning to end. he not only got us the Pathfinder we want Had a great experience buying from Billy King, he walked us through the whole process from beginning to end. he not only got us the Pathfinder we wanted but he gave us great service without any pressure. if youre in the market for a new car look him up. More
by Malena_ismael
Employees Worked With
Billy King
