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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
August 31, 2018
Great service. Excellent salesman. Great service. Salesman went above and beyond to help me find a car. Very helpful and considerate of my specific needs. The vehicles were in top condi Great service. Salesman went above and beyond to help me find a car. Very helpful and considerate of my specific needs. The vehicles were in top condition and the prices were excellent. Treatment felt very personalized. More
by Evelyn66
Employees Worked With
Ericmelec Rivera
August 27, 2018
Universal Nissan dealership Exceptionally clean dealer. Sales and finance personnel courteous and helpful. I had lunch and dinner at the cafe.The sandwiches were excellent. Our o Exceptionally clean dealer. Sales and finance personnel courteous and helpful. I had lunch and dinner at the cafe.The sandwiches were excellent. Our overall experience was very good ! More
by Lmr1611
Employees Worked With
Other Employees :
Emma Cole got me to visit Universal Nissan. She was helpful and friendly. , Lori Bautista, Josh Muniz
August 26, 2018
Diana Colina in VIP Sales is awesome Diana colina en VIP excelente. Su servicio, ayuda y esfuerzo vale la pena. Gracias y si #sevendensonrisas Dios bendice su camino mucho exito. Salud Diana colina en VIP excelente. Su servicio, ayuda y esfuerzo vale la pena. Gracias y si #sevendensonrisas Dios bendice su camino mucho exito. Saludos y más More
by Viva mexico
Employees Worked With
Diana Colina, Josh Muniz
August 22, 2018
105 % recomendada. Tu servicio es extraordinario.:) Gracias por toda tu ayuda & estoy feliz. Muy contenta. Soy ViP. Los recomiendo 105% me monte en mi nueva Rouge 2018 SV. Dios te bendice. #sevendenso Gracias por toda tu ayuda & estoy feliz. Muy contenta. Soy ViP. Los recomiendo 105% me monte en mi nueva Rouge 2018 SV. Dios te bendice. #sevendensonrisas #VIVELAEXPERIENCIANISSAN More
by Lisety Maria
Employees Worked With
Diana Colina, Josh Muniz
August 20, 2018
Great customer service experience I want to take this opportunity to Thanks the great team at Universal Nissan, but a special Thank You to Yogi Ikhbayar who recognized our needs and re I want to take this opportunity to Thanks the great team at Universal Nissan, but a special Thank You to Yogi Ikhbayar who recognized our needs and reached out to lend a helping hand. Thank You for your professionalism an outstanding customer service. Gizeli Siqueira Ocasio and Cristiano Miranda More
by Gizeli Siqueira Ocasio
Employees Worked With
Ikhbayar "Yogi" Yeruult
August 20, 2018
Happy with my Altima Thank you Raymond Mieses for taking the time to help my wife and I with our new Altima, very happy with our new car. Definitely will be back for anoth Thank you Raymond Mieses for taking the time to help my wife and I with our new Altima, very happy with our new car. Definitely will be back for another car in the future More
by Jacky2018
Employees Worked With
Raymond Mieses
August 19, 2018
My first new car buying experience was awesome. They got the car I wanted and after some tough negotiations we got to a deal we both agreed on. Everything was explain buying experience was awesome. They got the car I wanted and after some tough negotiations we got to a deal we both agreed on. Everything was explained every step of the process... thank you universal nissan. More
by Lauderdaletigger
August 09, 2018
Poor Service Michel was great and tried to get things done. We agreed on Saturday on the purchase and I signed papers. I asked them to get things ready that I wo Michel was great and tried to get things done. We agreed on Saturday on the purchase and I signed papers. I asked them to get things ready that I would be back to pick up the car on Monday at eleven. When I came back nothing was ready for me. They actually even lost the car I took over four hours for them to get the car and the paperwork ready for me to purchase it and get the sale done. It should have been an hour deal. Michel was a good salesman and tried hard but the company itself was unorganized and in disarray. I felt Juan was very rude and I would never deal with him again!! He is the worst sales manager in a car dealership that I have ever dealt with!!! Bill in finance did a great job and was very nice!! More
by Michelle1
August 08, 2018
Dealer rating This is my third Nissan car I have purchased and this was my worsted experience I would never purchase another Nissan car,I was treated like a thief t This is my third Nissan car I have purchased and this was my worsted experience I would never purchase another Nissan car,I was treated like a thief they had people looking at they passport and was searching like I had done something wrong,they had me waiting for hours I even had to ask back for my car the experience was very very poor,he even when as far as to tell me he use to work for uscis and he would detained me I went to purchase a car no thief one its was my worsted experience ever they harass me. More
by Glenise12
Employees Worked With
Other Employees :
There was more but I cant recall the names at this time
August 08, 2018
Great experience Andrea was very attentive, polite, informative and friendly. If you’re ever in the market for a new car, I would highly recommended her. My family and Andrea was very attentive, polite, informative and friendly. If you’re ever in the market for a new car, I would highly recommended her. My family and I couldn’t be happier. More
by Dgracia1
Employees Worked With
Andrea Maldonado, Sean Deally
