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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
September 14, 2018
Stress free, haggle free. Excellent experience. If you are out on the market for a Nissan in the central Florida area, you must visit Universal Nissan and request Mr. Alex Vazquez. He asked qualifyi If you are out on the market for a Nissan in the central Florida area, you must visit Universal Nissan and request Mr. Alex Vazquez. He asked qualifying questions, listen carefully to our requests in a vehicle and took us to exactly the vehicles we were looking for, in the price range we were looking for - no more, no less, which I thought was perfect! I have bought three cars in my lifetime, this Nissan Pathfinder being my third, and I have to say this has been the easiest most stress-free experience I have ever encountered purchasing a vehicle and Mr. Alex Vasquez made that possible. Thank you Mr. Alex Vasquez and the Universal Nissan team. Keep up the good work. More
by ncortez102
Employees Worked With
September 06, 2018
Horriable delership Bought a new Kicks from them salesman was so in a rush to sell the car he didn’t even take the time explain the features of the car I bought. Of cours Bought a new Kicks from them salesman was so in a rush to sell the car he didn’t even take the time explain the features of the car I bought. Of course I should have asked but when you buy a new car Your to excited about buying a new car didn’t cross my mind. For me to figure out how to remote start the car had to YouTube it . WARNING DON’T BUY HERE!!!!!!!!!!!! 😱 More
by Irvin Gonzalez
Employees Worked With
Sam Hamdaou
September 04, 2018
Very professional service Went to the dealership not quite ready to purchase and worked with Steve who was very professional, respectful and patient. Universal Nissan is the pl Went to the dealership not quite ready to purchase and worked with Steve who was very professional, respectful and patient. Universal Nissan is the place where I will buy my next car and definitely will request Steve Basora. Highly recommend him and the dealer. More
by Cromtav
Employees Worked With
Steve Basora
September 01, 2018
Fair pricing Ray the salesman was prime example of what a car salesman should be. Willing to go the extra mile, easy to talk, understanding and to the point. The p Ray the salesman was prime example of what a car salesman should be. Willing to go the extra mile, easy to talk, understanding and to the point. The price was fair. More
by Petie
Employees Worked With
Raymond Mieses
August 31, 2018
Excellent Service was excellent and the environment is great would gladly recommend to my friend and family members, Josh Lugo make sure I got exactly what I w Service was excellent and the environment is great would gladly recommend to my friend and family members, Josh Lugo make sure I got exactly what I wanted. More
by Red
Employees Worked With
August 31, 2018
Great service. Excellent salesman. Great service. Salesman went above and beyond to help me find a car. Very helpful and considerate of my specific needs. The vehicles were in top condi Great service. Salesman went above and beyond to help me find a car. Very helpful and considerate of my specific needs. The vehicles were in top condition and the prices were excellent. Treatment felt very personalized. More
by Evelyn66
Employees Worked With
Ericmelec Rivera
August 31, 2018
Sterling Eliab and his manager Joe Cruz were awesome! I walked into Universal Nissan today and was greeted with a nice and friendly how may I help you or have you been helped from STERLING ELIAB. Sterling I walked into Universal Nissan today and was greeted with a nice and friendly how may I help you or have you been helped from STERLING ELIAB. Sterling was very nice, helpful, and professional. Sterling and his manager Joe Cruz are awesome! They both made my new car buying process at ease and wonderful. Sterling is very knowledgeable and answered all my questions. Thank you both for such a great car buying experience. More
by VHorne
August 27, 2018
Universal Nissan dealership Exceptionally clean dealer. Sales and finance personnel courteous and helpful. I had lunch and dinner at the cafe.The sandwiches were excellent. Our o Exceptionally clean dealer. Sales and finance personnel courteous and helpful. I had lunch and dinner at the cafe.The sandwiches were excellent. Our overall experience was very good ! More
by Lmr1611
Employees Worked With
Other Employees :
Emma Cole got me to visit Universal Nissan. She was helpful and friendly. , Lori Bautista, Josh Muniz
August 26, 2018
Diana Colina in VIP Sales is awesome Diana colina en VIP excelente. Su servicio, ayuda y esfuerzo vale la pena. Gracias y si #sevendensonrisas Dios bendice su camino mucho exito. Salud Diana colina en VIP excelente. Su servicio, ayuda y esfuerzo vale la pena. Gracias y si #sevendensonrisas Dios bendice su camino mucho exito. Saludos y más More
by Viva mexico
Employees Worked With
Diana Colina, Josh Muniz
August 22, 2018
105 % recomendada. Tu servicio es extraordinario.:) Gracias por toda tu ayuda & estoy feliz. Muy contenta. Soy ViP. Los recomiendo 105% me monte en mi nueva Rouge 2018 SV. Dios te bendice. #sevendenso Gracias por toda tu ayuda & estoy feliz. Muy contenta. Soy ViP. Los recomiendo 105% me monte en mi nueva Rouge 2018 SV. Dios te bendice. #sevendensonrisas #VIVELAEXPERIENCIANISSAN More
by Lisety Maria
Employees Worked With
Diana Colina, Josh Muniz
