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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
June 29, 2018
Gracias Raymond Mieses excelente atención y servicio! Experiencia perfecta en la compra de mi carro! Recomendado a todos que buscan un nuevo vehículo! Gracias Raymond Mieses excelente atención y servicio! Experiencia perfecta en la compra de mi carro! Recomendado a todos que buscan un nuevo vehículo! Gracias Raymond por todo More
by JorgeRuizMorillo
Employees Worked With
Raymond Mieses
June 29, 2018
Raymond Mieses Excelente atención, maneja un bueno conocimiento de los vehículos. Recomiendo altamente sus servicios a cualquier otro cliente que desee comprar un ca Excelente atención, maneja un bueno conocimiento de los vehículos. Recomiendo altamente sus servicios a cualquier otro cliente que desee comprar un carro nuevo. Pidan ser atendido por Raymond Mieses More
by EverMartinez
Employees Worked With
Raymond Mieses
June 28, 2018
Great Experience Chris and Angel were great and they worked with me so that I could drive away in a great new 2018 Nissan Rouge that I love. This is the 3rd automobile Chris and Angel were great and they worked with me so that I could drive away in a great new 2018 Nissan Rouge that I love. This is the 3rd automobile that Angel has helped me purchase and it is such a pleasure working with him. Chris showed me the Rouge that I was looking for and he was very friendly and helpful and it was a pleasure dealing with him. The finance person, Shawn, was very helpful in explaining everything to me about my finance package. In all it was a great experience! More
by Tony Hayes
June 28, 2018
Raymond helped me out! Thank you to Raymond Mieses for all the help during my new car was in for service and left with my new Altima! Very pleased Thank you to Raymond Mieses for all the help during my new car was in for service and left with my new Altima! Very pleased More
by GianaZeke
Employees Worked With
Raymond Mieses
June 25, 2018
New Nissan Altima 2018 Feel great getting into my new car but I cannot say enough good feedback on the salesman Ray, did an amazing job helping me out with purchasing my new Feel great getting into my new car but I cannot say enough good feedback on the salesman Ray, did an amazing job helping me out with purchasing my new vehicle. Got me into the right fit of what I needed for my family and I, thanks a lot Nissan and Ray, you’re amazing man! Thanks a lot More
by Oscartwotime
Employees Worked With
Ray Mieses
June 25, 2018
Diana tu vendes sonrisas :) Gracias Diana Colina tu ayuda fue mas de 5 estrellas. Gracias por todo y si se vende sonrisas. QDTB abundantemente soy ya VIP. Quedo feliz y agradec Gracias Diana Colina tu ayuda fue mas de 5 estrellas. Gracias por todo y si se vende sonrisas. QDTB abundantemente soy ya VIP. Quedo feliz y agradecida con el servicio y experiencia More
by Sheila Rosado
Employees Worked With
John Smith, Diana Colina
June 24, 2018
Overall experience was acceptable. Experience at dealership was good but my experience while trying to contact someone via phone was very poor. Spent a lot of waiting time and still was Experience at dealership was good but my experience while trying to contact someone via phone was very poor. Spent a lot of waiting time and still was unable to talk to the right person. Eventually i had to go to dealership to address an issue that could have been resolved by phone. Did not get what I initially set out to buy (Murano AwD) because there was none available. More
by pyty
Employees Worked With
Other Employees :
Sean Deally - excellent explanation of the financing paper work
June 23, 2018
Grateful Many thanks to Kevin Hung and the entire Nissan team, I am extremely satisfied with your excellent attention and immediate response, Sincerely Roberto Many thanks to Kevin Hung and the entire Nissan team, I am extremely satisfied with your excellent attention and immediate response, Sincerely Roberto J Graterol. More
by Gratt76
Employees Worked With
Kevin Hung
June 20, 2018
Amazing experience I was just in a car accident and my car was totaled but Keith helped me get back on the road he was truly a blessing I was just in a car accident and my car was totaled but Keith helped me get back on the road he was truly a blessing More
by Chwhite87
June 20, 2018
Diana #sevendensonrisa Soy Manuel Diana Colina en el area de VIP es buenísima. Ella te monta🚘. Es la mejor 💕 tiene mucha paciencia y sabe muy bien lo que vende. Yo llegue a ella por Diana Colina en el area de VIP es buenísima. Ella te monta🚘. Es la mejor 💕 tiene mucha paciencia y sabe muy bien lo que vende. Yo llegue a ella por su pagina de FB. De verdad que ella saca sonrisas, devuelve la esperanza y muchas veces somos producto de segundas oportunidades. Ella es un diamante. Parece Arabe 🙈😂😁 #estoyfeliz #soypartedelafamilia #nissanusa #graciasportodo #sevendensonrisa Te DOY más de 10 ESTRELLAS 🌟 More
by Manuel 1988
Employees Worked With
John Smith, Adriano De Oliveira, Diana Colina
