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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
December 31, 2017
jastyle617@gmail.com Jose Zayas was a excellent sales person. He showed us everything we needed and more. His manager Joel helped us get to the numbers we wanted and the a Jose Zayas was a excellent sales person. He showed us everything we needed and more. His manager Joel helped us get to the numbers we wanted and the attention was excellent. will send all friends and family to this location. More
by Yessika
Employees Worked With
Jose Zayas, Joel Rivas
December 29, 2017
Sales magic Thank you for getting a deal done when every oter Nissan store in Orlando could or would not help. Juan Crespo and Yogi, you are true proffesionals Thank you for getting a deal done when every oter Nissan store in Orlando could or would not help. Juan Crespo and Yogi, you are true proffesionals with helpful knowledge of Product. More
by RudyT
Employees Worked With
December 20, 2017
Pleasant buying experience with Sam Sahman The most caring and helpful sales rep. Very professional, patient and not pushy at all. I felt like I was at a luxury car dealership when shopping for The most caring and helpful sales rep. Very professional, patient and not pushy at all. I felt like I was at a luxury car dealership when shopping for a new car with Sam! I will continue to recommend him to all of my friends and coworkers that are looking to buy a new, affordable car. More
by NissanLove42
Employees Worked With
December 07, 2017
Excellent Underestanding,knowledgeable.from the moment i arrived,everybody politee,welcomes you with greetings,makes you feel confortable and welcome.chris oliv Underestanding,knowledgeable.from the moment i arrived,everybody politee,welcomes you with greetings,makes you feel confortable and welcome.chris oliva exellent sales person,will recommemd him very highly. More
by Taino752
Employees Worked With
December 02, 2017
Excellent Car Shopping Experience!!! I had the pleasure of having Robert Espejo as my car salesman. Robert was very patient, professional and very courteous. I asked a lot of questions I had the pleasure of having Robert Espejo as my car salesman. Robert was very patient, professional and very courteous. I asked a lot of questions about the car buying process and Robert answered them all. Robert is truly an asset to Universal Nissan and a credit to his profession. Kudos to Robert Espejo for being so helpful, so pleasant and very professional. I would highly recommend Robert and Universal Nissan to anyone looking to purchase a vehicle. My daughter and I thank YOU Robert for a job well done!!! :-) More
by Linda B.
Employees Worked With
Robert Espejo
December 01, 2017
Kevin Hung, AMAZING Customer Service I’ve been to several dealerships but what an amazing experience I had today at Universal Nissan. I came in looking for a specific car with specific d I’ve been to several dealerships but what an amazing experience I had today at Universal Nissan. I came in looking for a specific car with specific details on it, that’s when I met with Kevin Hung. What a great service!!! Kevin not only had time to answer all my questions but also kindly share information to get the best deal and a car that suit my needs. If you need a sales consultant contact Kevin Hung, this guy did everything in his power to give excellent quality customer service. Kevin, thank you for helping us get the best of the best, I LOVE MY NEW CAR!!! More
by Jessica
Employees Worked With
Kevin Hung
November 30, 2017
Above and Beyond Excellent Cusotmer Experience I would like to congratulate Edgardo Garcia and John Crespo in providing me with above and beyond excellent service. They were extremely professional, I would like to congratulate Edgardo Garcia and John Crespo in providing me with above and beyond excellent service. They were extremely professional, knowledgeable, and most importantly patient, which is very important to me. I would recommend anyone purchasing a new car to definitely go and visit Eddie @ Universal Nissan of Orlando !!! you won’t regret it. More
by Latinoelixir
November 23, 2017
Purchase of New Vehicle Great Experience at Universal. I wanted to buy my Wife a Birthday Present and Yogi made it possible. Thank You also to everyone who made my gift a r Great Experience at Universal. I wanted to buy my Wife a Birthday Present and Yogi made it possible. Thank You also to everyone who made my gift a reality. More
by Daco1368
Employees Worked With
Ikhbayar "Yogi" Yeruult
November 18, 2017
Grreat customer service I had purchase a vehicle previously from Ivan Valdes.Always a professional.Explains everything.In the future I would buy from him. Would recommend thi I had purchase a vehicle previously from Ivan Valdes.Always a professional.Explains everything.In the future I would buy from him. Would recommend this dealership. More
by rafael marzan
November 16, 2017
Great Service Great experience at Universal Nissan, Raymond Mieses was a great sales rep. Gave great customer service. He sold me a brand new car and I love it. Tha Great experience at Universal Nissan, Raymond Mieses was a great sales rep. Gave great customer service. He sold me a brand new car and I love it. Thanks Raymond for all your help couldn’t have had a better sales man ! I Will recommend him to anyone. More
by Giselle Mendez
Employees Worked With
Raymond Mieses
