Universal Nissan
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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I love Universal Nissan I normally don't write reviews, my expectations were beyond exceeded. I was shopping around for a new car for one week not knowing what I really wante I normally don't write reviews, my expectations were beyond exceeded. I was shopping around for a new car for one week not knowing what I really wanted. I just knew I wanted a new car. I was very overwhelmed and heard horror stories about car shopping. Needless to say I was nervous. I went to several dealerships and I must say I am so thankful for walking into Universal Nissan. From the moment I walked in I felt welcomed from the staff. Robins was my salesman. He provided me with exceptional service. Robins was very informative and made my car shopping experience enjoyable and easy. Anthony helped get me an amazing deal. Norm made the paper work process stress free. I love my car! Big thank you!! I love Universal Nissan and would recommend anyone to go there. More
Great Service! I was in need of a new car (badly) and went to Carmax (only because my credit isn't too great an I didn't think I'd be approved anywhere else) but, th I was in need of a new car (badly) and went to Carmax (only because my credit isn't too great an I didn't think I'd be approved anywhere else) but, then my sister stopped me and sent me over to Robins whom sold her a car a few weeks back..... Best decision I made! Robins was super helpful as was Chris and Anthony. I would recommend Universal Nissan to anyone looking for a good car, good service, good deal and a good laugh! More
Excellent Experience! Alexis Mangual made the purchase of my 2015 Altima S, a very smooth purchase. He is extremely detail oriented took his time to explain every feature t Alexis Mangual made the purchase of my 2015 Altima S, a very smooth purchase. He is extremely detail oriented took his time to explain every feature that the car had. There was no rushing here and I appreciated it very much. The agreed upon pricing that was solid through to the end. I very much appreciate that! If you stop by this dealership ask for Mr. Mangual you will not be disappointed! I give him 5 stars hands down! More
Nissan is the best So I made the decision to get me a new ride and universal was my second stop. I'm glad I came across true professionals like Juan and Fidel , they put So I made the decision to get me a new ride and universal was my second stop. I'm glad I came across true professionals like Juan and Fidel , they put together a great deal on my new Altima and I couldn't ask for more. More
Patrick and Universal Nissan are AWESOME! I bought a 2015 Nissan Rouge from Patrick Brabec and have never been happier with a car buying experience or vehicle! If you go to this dealership, w I bought a 2015 Nissan Rouge from Patrick Brabec and have never been happier with a car buying experience or vehicle! If you go to this dealership, which you should, be ready for a pleasant experience vs. others in the area. I won't be in the market for another vehicle for a while, but would recommend this dealership and Patrick especially for anyone who is looking for a new or used vehicle. More
Awesome customer Service Chris was very helpful and determined to help me the best he can. He went above and beyond to give me great customer service. He answered all my quest Chris was very helpful and determined to help me the best he can. He went above and beyond to give me great customer service. He answered all my questions and was really knowledgable. My experience was great and will definitely continue doing business there. More
Yes, I Will Be Returning I was content with my overall visit, we all know how monotonous multiple trips to different dealerships can be. Universal was thus far my favorite tha I was content with my overall visit, we all know how monotonous multiple trips to different dealerships can be. Universal was thus far my favorite thanks to the staff. More
PLEASE READ THIS REVIEW BEFORE DOING BUSINESS WITH UNIVERSAL If you are looking for a business that will rip you off, then Universal Nissan is the place for you. I had my car "fixed" at this location for $835, o If you are looking for a business that will rip you off, then Universal Nissan is the place for you. I had my car "fixed" at this location for $835, only to brake down 5-miles from the dealership - with the exact same symptoms. I guess that sensor wasn't the problem after all! What did they do about it? Absolutely nothing except tell me that I needed more repairs off their rap sheet of suggested purchases. Except, they couldn't guarantee the new repairs would fix the car. No thank you! I'm not going to let you replace the whole car letting you guess what is causing the problem. What was really telling was listed on the "recommended" repairs they put low tread down for my tires. Tires that I purchased 3 months prior. That shows you they are out to make money off you, even if it means lying. Not to mention you get the feeling it's the good ole boys club at this location. Every time I was there, they were more worried about talking with each other than helping anyone out. You had to seek them out for assistance and when you did, it seemed like you were bothering them. So my plea to you is don't walk, but RUN AWAY FROM THIS BUSINESS!!! You will be thankful that you did. More
Poor Customer Service! The car we bought early this month is great, but this place lacks in customer service. We have never seen poor customer service at a dealership until The car we bought early this month is great, but this place lacks in customer service. We have never seen poor customer service at a dealership until we came to Universal Nissan. Every time I call they ask who I like to be transferred to instead of how may I help you. Every time we call and leave a voicemail, no one calls back with an answer to our questions. We have left many voicemails to the sales agent Philip, and finance manager Josh at Nissan, but no follow up calls have been receive yet. We have gotten the run around ever since we started the buying process early this month. We had to drive up to the dealership multiple times because they failed to have us sign certain documents, and wasted our time which we value you the most. I feel like something is screwed up somewhere in the system, and if we can't get it right soon further action may need to be taken. More
Friendly My sales reps was very professional and friendly. I was the one who was inexperienced in what to do, They did their part of making me feel like I was My sales reps was very professional and friendly. I was the one who was inexperienced in what to do, They did their part of making me feel like I was getting a great deal. When I cam e home and had time to shop around I realized I got screwed on my vh. Price. Don't get me wrong I am only upset at myself. This is a good dealerships. More