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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
July 27, 2017
2017 Nissan sentra josh lugo best salesmen! Hands down Josh lugo made my experience at purchasing my new 2017 nissan sentra a breeze and wonderful in every way. Hands down toyou Josh! Also wanted to thank Josh lugo made my experience at purchasing my new 2017 nissan sentra a breeze and wonderful in every way. Hands down toyou Josh! Also wanted to thank Hiram Rivera, He fought for me to get the best price with lowest apr with gap insurance and he surely succeeded and at my budget. I will definitely recommend Josh Lugo to anyone looking for a new vehicle. Thanks Lugo & Rivera! More
by Jdmjimmy
July 27, 2017
Great Experience! Always a great experience at Universal Nissan! Clean, friendly people and Chris was great and didn't push me towards a different car and stayed within Always a great experience at Universal Nissan! Clean, friendly people and Chris was great and didn't push me towards a different car and stayed within my price range! More
by Kdek11
Employees Worked With
Chris Roman
July 27, 2017
nice experince at Universal Nissan Thanks to the Universal Nissan team for making my dream come true, especially to William Sanchez for his attention and disposition he had to make thi Thanks to the Universal Nissan team for making my dream come true, especially to William Sanchez for his attention and disposition he had to make thing happen, very friendly people and very clean. More
by andrea
Employees Worked With
July 27, 2017
Great service Happy to stop by service and found Cesar from Vip department , he help me with my tire pressure that it was showing , end it up just right , with more Happy to stop by service and found Cesar from Vip department , he help me with my tire pressure that it was showing , end it up just right , with more air on the rear tire, thank you again! More
by Daniela Navarrete
Employees Worked With
Cesar Arteaga
July 20, 2017
Robert Espejo was a very knowledgeable and friendly salesman I highly recommend Robert is qualified staff here at Universal Nissan through all of my staff friends and family. I had a great experience throughout I highly recommend Robert is qualified staff here at Universal Nissan through all of my staff friends and family. I had a great experience throughout the sales process. The manager José was also great and I look forward to having my vehicle in service when necessary because I'm sure I will have another great experience there as well. More
by Skierdean
Employees Worked With
Jose Saint Hilaire, Robert Espejo
July 19, 2017
Nightmare i bought my car 3 months ago, from this dealer, i replaced the trassmission a month ago, and today my car is in the dealership, because wheel bearing i bought my car 3 months ago, from this dealer, i replaced the trassmission a month ago, and today my car is in the dealership, because wheel bearing axle need to be replace and is leaking oil, now im stock with a car payment, and a non reliable car. if you buy a car from this dealership make sure you buy extra warranty, dont trust their advertising, about their inspection More
by Giselda Morales
Employees Worked With
Mirko Filippi
July 17, 2017
I got my car! Felix Negron went above and beyond to make sure I purchased the car I was most comfortable and affordable with. He gave me suggestions and his advice, Felix Negron went above and beyond to make sure I purchased the car I was most comfortable and affordable with. He gave me suggestions and his advice, but was in no way pushy at all. After I decided on the car the process was so quick and professional. I felt like family by the end of the whole process. I would highly recommend Felix to anyone who is looking for a new or used vehicle. Job well done Felix! More
by JeanetteH
Employees Worked With
Hiram Rivera, Felix Negron
July 17, 2017
Buying a new car The experience and service provided for Felix were exceptional. Very professional and excellent human being. I recommend it to anyone who wants to buy The experience and service provided for Felix were exceptional. Very professional and excellent human being. I recommend it to anyone who wants to buy a vehicle. More
by Juanito
Employees Worked With
Felix Negron
July 17, 2017
My experience was very understanding & professional. My experience was full of respect, patience and professionalIsm. I was able to understand very well and when topics needed clarification, The gentleme My experience was full of respect, patience and professionalIsm. I was able to understand very well and when topics needed clarification, The gentlemen were sure to elaborate thoroughly. Thanking them for their services rendered. More
by Netty/2017Juke
Employees Worked With
David Padilla (training) , Norm Leblanc, Ruben Adorno
July 13, 2017
A very pleasant, professional and helpful salesperson My experience with Robert Espejo was excellent. He was so helpful and patient. Robert, you get a ten-plus from me. You set up all the necessary featur My experience with Robert Espejo was excellent. He was so helpful and patient. Robert, you get a ten-plus from me. You set up all the necessary features, explained everything which made me feel comfortable driving the car home that night. Thanks again, Robert..the overall rating from me with regards to the dealership was very good. More
by Millie67
Employees Worked With
Robert Espejo
