Universal Nissan

Excellent service 😀 Alex Mangual he's amazing at this jobs. We have been very satisfied by the service provide. I recommend the dealer for everyone I am happy Alex Mangual he's amazing at this jobs. We have been very satisfied by the service provide. I recommend the dealer for everyone I am happy More

Exellent Service We have been very satisfied by the service provided, and everyone at Universal Nissan has been helpful, kind and professional. We strongly recommend t We have been very satisfied by the service provided, and everyone at Universal Nissan has been helpful, kind and professional. We strongly recommend them! 5-star service! More

Poor repair service after you buy their vehicle My NV 200 Cargo Van year 2015 by Nissan entire IT package went out. I have been trying to get repaired by Universal for 2 weeks. They said it would My NV 200 Cargo Van year 2015 by Nissan entire IT package went out. I have been trying to get repaired by Universal for 2 weeks. They said it would take 2-5 days for the part to come in. Its been nearly 2 weeks now. I call the service rep that I was dealing with and he said it is coming and would call me Saturday, Sept 5. I never heard from him so I called him and left a message on his voice mail. He never returned my call. So I called the Service manager. He too did not return my call. I called the dealership and asked the name of the person that owns the dealership and asked if he was in. They said no he wasn't in but would not give the owners name or number. This vehicle is a lemon since the IT package is already gone out. Stay away from this dealership. Rotten service. More

Great and helpful I had been shopping for a new vehicle but was undecided so I simply went in for a oil change on the 2013 Altima I owned. But after speaking with Jonat I had been shopping for a new vehicle but was undecided so I simply went in for a oil change on the 2013 Altima I owned. But after speaking with Jonathan he helped me narrow down my options and I picked the a new 2015 Sentra... He was a great help with showing me the new features and options that were available. More

"Always Excellent Service" I brought my 2012 Rogue in for routine services as usual that day. As always I'm greeted with a warm friendly smile as well as a willingness to assist I brought my 2012 Rogue in for routine services as usual that day. As always I'm greeted with a warm friendly smile as well as a willingness to assist my needs and concerns by Francisco in Service Dept.. While waiting for my car to be service Jonathan V. (Sales Dept.) walked over to say hello. Jonathan V. took care of a dear friend last year with her new car purchase (I was there during the process). I wasn't there to purchase a car that day, However, I already decided that my next car would be a BMW (USED) from CarMax. I previously owned and purchased several cars with them in the past. Several moments later after saying hello Jonathan ask , If I'm ready to trade in my Rogue.. I said No, I'm going to get a BMW soon and I'm not interest in any other car. AND he replied, I Got Something BETTER than a BMW.. Then he ask me: What color do you like? I replied. Silver. He said, I will be right back and you're going to love this. It only took him a few second to introduce me to "The 2016 Maxima".. First let me just say: I never, ever, ever been attracted to nor drawn to a Maxima, until now!! The 2016 Maxima is beautiful in every aspect of it's inner/outer designs and technology . As for as the driving aspect of this car is incredibly fast, smooth, sporty (for it's size), and while the turn by turn ratio/steering hugs the road with much love and safety.. I knew I would purchase this car the moment I sat behide the wheel. Jonathan was absolutely Right!! The 2016 Maxima is Better than a BMW.. Thank you for a Beautiful car and a Beautiful Experience at Universal Nissan of Orlando.. More

Great experience Jonathan is amazing at his job. I expected to go in and deal with a pushy sales person that cared more about their commission than my pockets, I was Jonathan is amazing at his job. I expected to go in and deal with a pushy sales person that cared more about their commission than my pockets, I was pleasantly surprised. Jonathan was far from pushy and made sure that I drove away in a car I loved without breaking the bank. Truly a sweet heart....Joshua Craig was pretty awesome as well. All and all they made my car buying experience a lot more pleasurable than I thought it would be. More

Outstanding experience!!!! I recently went to Universal Nissan just to look around and ended up with a brand new car. I was very satisfied with the service and staff. Robins wa I recently went to Universal Nissan just to look around and ended up with a brand new car. I was very satisfied with the service and staff. Robins was very professional, patience and knowledgeable . He explained everything about the car. The process was very easy!!! I'm super happy with my recent purchase and will recommend to my family and friends. More

Perfect outstanding job I'm so happy whit my new car thank Hector Santiago for your patient and for your service thank Universal Nissan for your business thank I'm so happy whit my new car thank Hector Santiago for your patient and for your service thank Universal Nissan for your business thank More

Great experience Despite the not so great Florida weather, Chris Oliva was patient and helped me find something that fit my budget and style. I'm very pleased and will Despite the not so great Florida weather, Chris Oliva was patient and helped me find something that fit my budget and style. I'm very pleased and will definitely recommend him to anyone! More

excellent customer service I am not a fan of dealerships, but this time it was actually enjoyable. I had an awesome salesman, and they have a cafe! Chris was very kind and knowl I am not a fan of dealerships, but this time it was actually enjoyable. I had an awesome salesman, and they have a cafe! Chris was very kind and knowledgeable. He actually listened to my concerns and addressed every question. Very happy about the experience and outcome. Will recommend. More