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Universal Nissan

Orlando, FL

4.6
2,603 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,603 reviews

February 11, 2017

Purchased my 370Z at Universal Nissan Had an awesome experience purchasing my 370Z. Steven Rivera was my sales guy and he made it happen. The dealership was also very effective in explaini More

by Jonathan.rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rivera
February 10, 2017

Customer service He help me trow all the paperwork and was very helpful . Great customer service and they took very good care of me and they walk me trow the lot an More

by Erlisa82
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Keller
February 09, 2017

Trading in my Rogue for a Car that fits my needs! The service provided at this location was just outstanding! It was my second time purchasing a new (used car) here. The previous time it was Pedro tha More

by Dduarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro (Dominican), Juan (sales manager), Frankellis Diaz, Charlie Peets
February 08, 2017

Super excellent Was and excellent services during the hold process. I will recommend Ron and Carlos for any of my family member and friends. I will be back to b More

by Edison Denizard-Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Run and Carlos.
February 06, 2017

Thanks Thank you for the friendly service. I will be referring this dealership to others. This was a fast and efficient service and handing of the car. More

by Rvallve
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdelmonem Elsakhawy, Abdel Adnane
February 03, 2017

My experience Aaron Blaser was very friendly and helpful. He walked around in the rain with us to find the right car. We are very happy with the vehicle we purchas More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Blaser
February 02, 2017

Best experience Staff works with you and helps you in ways you can save more money yet having a good car. I went with my dad since he knows cars better than i do and More

by Gibelly Estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriano De Oliveira, Jean-Louis Gerarad
January 31, 2017

Great Experience Salesman answered all of our questions about the vehicles. No pressure. Spent the time to inform us about the models that we were looking at. Negotiat More

by alfano13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon B Grimes : Working with him was a pleasure. Very Knowledge about the models .5 Stars, Gabriel Carrillo
January 30, 2017

Awesome Customer Service I came in to Universal Nissan and was blown away by the initative of the employees. Josh L. was prompt and provided me with all the answers I needed a More

by Carbuyingguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2017

AMAZING EXPERIENCE!! I went into Universal Nissan at about 8 p.m. . They closed at 9 so I didn't have much hope on accomplishing too much, but figured I could at least lo More

by Kristie Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Rivera, Tommy Hung
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