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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
November 18, 2016
Excellent service by mr.pinkney king jr Cause of the support and how it is like a full resort in here,patient and sweet.Fun test drive lots of love and loyalty Cause of the support and how it is like a full resort in here,patient and sweet.Fun test drive lots of love and loyalty More
by Cassie407
Employees Worked With
Robin , Pinkney King
November 16, 2016
Great Service We are very happy how we get the services in the Dealer, Mr Virgilo is geat, great costumer service he make us feels like we are Home... I strongly re We are very happy how we get the services in the Dealer, Mr Virgilo is geat, great costumer service he make us feels like we are Home... I strongly recommend this Dealer to anyone, and Mr.Adriano very Professional explains everything to us, and We are Thankful for that. GOD Bless All your Team. More
by versa2017
Employees Worked With
Jonathan Virgilio, Adriano De Oliveira
November 15, 2016
Excellent customer service Vala Phetkhamphou was an amazing sales person he tooked his time to help my husband and we drove off with a car the same day i will definitely go back Vala Phetkhamphou was an amazing sales person he tooked his time to help my husband and we drove off with a car the same day i will definitely go back there. More
by Vadorno89
Employees Worked With
Vala phetkhamphou
November 14, 2016
Excelente job They are working very professional, excellent services and helping a lot about my needs, the best company , give me the better car for good prices They are working very professional, excellent services and helping a lot about my needs, the best company , give me the better car for good prices More
by Nissan Pathfinder
Employees Worked With
November 09, 2016
Awesome experience My sales man was awesome and very professional, I would recommend him to any and everyone. Very good experience and I'm glad that I went to look for a My sales man was awesome and very professional, I would recommend him to any and everyone. Very good experience and I'm glad that I went to look for a car. More
by Shawn14randall
Employees Worked With
November 08, 2016
Outstanding The sales team that helped me was very knowledgeable and friendly and I never felt pressured. I was able to purchase a car that I love and work out p The sales team that helped me was very knowledgeable and friendly and I never felt pressured. I was able to purchase a car that I love and work out payments that I am comfortable with. Overall excellent car buying experience. More
by DnissanrogueSV
November 07, 2016
Very helpful I bought an Armada, the sales rep is Frank Diaz and he was extremely helpful, knowledgeable, and very nice. Although buying a car can be stressful, t I bought an Armada, the sales rep is Frank Diaz and he was extremely helpful, knowledgeable, and very nice. Although buying a car can be stressful, they made it pleasant to be there during the whole process. I am very grateful. More
by Lpsargento
Employees Worked With
Josh Muniz, Frankellis Diaz
November 05, 2016
Universal Nissan will go extremes to gain your business Chriss Green has been our sales Rep for many purchases in the past, we appreciate him and the staff .we recommend this dealer to all of our friends an Chriss Green has been our sales Rep for many purchases in the past, we appreciate him and the staff .we recommend this dealer to all of our friends and relatives! More
by Geas
Employees Worked With
Chris Green
November 02, 2016
Very nice This guy, Angelo is realy awesome. He was very nice and very friendly with us. He was also very knowlegeable and has answered all our questions. This guy, Angelo is realy awesome. He was very nice and very friendly with us. He was also very knowlegeable and has answered all our questions. More
by junacamila
Employees Worked With
November 01, 2016
to check on the problem with the car key Michael Norris and Alberto Santos combined team effort; made my day; Friday 10/28/2016; efficient, so knowledgeable, very professional, and most very Michael Norris and Alberto Santos combined team effort; made my day; Friday 10/28/2016; efficient, so knowledgeable, very professional, and most very caring, great job More
by Nive Mapakoi
Employees Worked With
Alberto Santos, Michael Norris
