Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,610 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,610 reviews
December 13, 2016
Great Experience, Great Staff! Eddie our salesperson was great and did a great job getting us the the vehicle we wanted at the terms we wanted. He was exceptional as well as Shawn i Eddie our salesperson was great and did a great job getting us the the vehicle we wanted at the terms we wanted. He was exceptional as well as Shawn in the finance department. More
by CH
Employees Worked With
Edgardo Garcia
December 12, 2016
Excellent!! No Hassles Mr Sarfaraz was the best salesman I had ever dealt with. He was very helpful from beginning to end.Also Mr Adriano from finance dept. They made our ca Mr Sarfaraz was the best salesman I had ever dealt with. He was very helpful from beginning to end.Also Mr Adriano from finance dept. They made our car buying experience very pleasant. I would highly recommend them to anyone.Thanks guys for my 2016 rogue. Pray you have a wonderful and safe holiday. Merry Christmas. More
by Delores Boyd
December 10, 2016
excellent!! Ruben and Luis were so helpful and so nice! they made sure i left with the car i wanted and by the end of the night my family and luis and ruben were Ruben and Luis were so helpful and so nice! they made sure i left with the car i wanted and by the end of the night my family and luis and ruben were talking like if we were all family. they made us feel like we were in good hands and taken care of. and that was exactly what they showed us! thank you guys for my brand new 2016 nissan! More
by jjanice21
December 09, 2016
No Hassles! This dealership has the Best Salesperson, "Chris Roman". He is always smiling, very dedicated to his customers. Knows how to handle problems if ther This dealership has the Best Salesperson, "Chris Roman". He is always smiling, very dedicated to his customers. Knows how to handle problems if there are any we have along the way. If it wasn't for Chris, we would have went elsewhere for another type of vehicle. This is the third car we have bought from Chris. Which made us very happy customers. We were very pleased and comfortable in buying the New 2017 Nissan Maxima Platinum car. Thank You SO Much! Marg & John Steinbruner More
by jm2017
Employees Worked With
Chris Roman
December 09, 2016
Very satisfied customer Universal Nissan listened to my needs and placed me in vehicle that I could never have imagined owning or could ever afford to pay. The salesman Yogi Universal Nissan listened to my needs and placed me in vehicle that I could never have imagined owning or could ever afford to pay. The salesman Yogi, the Manager and the entire staff at the Concierge department are just wonderful and very helpful especially Abigail Figueroa, Have a very Merry Christmas happy New Year. PS you gave me a gift of a lifetime! More
by Will the car lover
Employees Worked With
Yogi, Abigail Figueroa and sales Manager
December 07, 2016
Best dealer ever After foing from one dealer to another one got decline for like 3 dealer because my credit score was lil lower Came to this dealership and the atten After foing from one dealer to another one got decline for like 3 dealer because my credit score was lil lower Came to this dealership and the attention was excellent the sales person was super passion and found the to help me with my needs tku guys More
by Nelson castillo
Employees Worked With
Tommy Hung
December 01, 2016
New car!!! I went in to just look and view and ended up leaving with a brand new Rogue!!! It was amazing. I would very much recommend others to come and shop her I went in to just look and view and ended up leaving with a brand new Rogue!!! It was amazing. I would very much recommend others to come and shop here! More
by RogueMartha
Employees Worked With
December 01, 2016
Buying a car Very good saler excelente job help me choose my car the way i wanted explain all the things the car have i felt very very happy with my new car Very good saler excelente job help me choose my car the way i wanted explain all the things the car have i felt very very happy with my new car More
by Rene.esponda
Employees Worked With
Aaron Blaser
November 30, 2016
Extremely knowledgeable I recently went shopping for a Nissan. I met the VIP manager by the name of Michael Norris. He was extremely professional and informative. I picked u I recently went shopping for a Nissan. I met the VIP manager by the name of Michael Norris. He was extremely professional and informative. I picked up the Rogue last weekend, His low pressure approach and knowledge made it easy to decide that the Nissan was my next vehicle. Thank you Michael and Universal Nissan for exceeding my expectations. I will definitely be directing my friends in Your Nissan dealership. More
by Hreecee40
Employees Worked With
Michael Norris
November 26, 2016
Excellent service This a an excellent place to purchase a new car. I recommend everyone to purchase their new cars at this location. And ask for Jadriel. Jadriel was en This a an excellent place to purchase a new car. I recommend everyone to purchase their new cars at this location. And ask for Jadriel. Jadriel was en excellent sales person. Very attentive and knowledgeable, he answered all my question and went above and beyond in order for me to get my brand new Frontier. More
by I.alamo
Employees Worked With
Jadriel Rodriguez, Adriano De Oliveira
