Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,601 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,601 reviews
July 31, 2015
In love with my Altima I'm a regular client of universal Nissan by now. In the past I purchased a pathfinder and I came back a few days ago to lower my payments. With the he I'm a regular client of universal Nissan by now. In the past I purchased a pathfinder and I came back a few days ago to lower my payments. With the help of Fidel Herrera and his manager Juan they made it happen. I'm really thankful they took the time to Listen what I needed. I'm satisfied with my Altima I'll definitely recommend this store More
by Dulcerdgz
Employees Worked With
Fidel herrera
July 31, 2015
Great experience Went to universal nissan and was amazed on how the experience went. Juan made sure I got the deal that best fit my budget. Thank you so much Went to universal nissan and was amazed on how the experience went. Juan made sure I got the deal that best fit my budget. Thank you so much More
by versachick
Employees Worked With
juan
July 31, 2015
Awesome Experience Philip worked with me through the important process of purchasing my new vehicle and he was simply a pleasure to work with. My situation was not an e Philip worked with me through the important process of purchasing my new vehicle and he was simply a pleasure to work with. My situation was not an easy one but he made it happen, he is awesome. Mazine made the financing process a breeze and was also a pleasure to work with. They were both very courteous and professional. Definitely two great assets to have in any company. More
by BellaMariposa08
Employees Worked With
Philip Jean-Baptiste
July 31, 2015
Great Angelo was so patient with me he really help us out and with the credit union help us out too. I will tell everyone to go see him. Angelo was so patient with me he really help us out and with the credit union help us out too. I will tell everyone to go see him. More
by Pops
Employees Worked With
July 31, 2015
Thanks I have to really thank really go out my way and thank willie with my new car purchase. I don't really write reviews but he really helped me . I have to really thank really go out my way and thank willie with my new car purchase. I don't really write reviews but he really helped me . More
by Thanks
Employees Worked With
William Mendez
July 31, 2015
Excellent customer service I had recently purchased a Nissan Sentra from universal Nissan. The staff was very friendly and welcoming. Josh Craig was very helpful. I would defini I had recently purchased a Nissan Sentra from universal Nissan. The staff was very friendly and welcoming. Josh Craig was very helpful. I would definitely recommend universal Nissan to my friends and family. More
by Daria
Employees Worked With
Joshua Craig, Jonathan Virgilio
July 31, 2015
Amazing Salesman!!! Universal Nissan provided me excellent customer service. I visited Universal Nissan looking for a new or used car and Alex helped me to found the perf Universal Nissan provided me excellent customer service. I visited Universal Nissan looking for a new or used car and Alex helped me to found the perfect car for me. Great experience and high recommended!!! More
by _eiranz_
Employees Worked With
Alex Mangual
July 31, 2015
Trully the better way to buy When I first started looking for a car, I dreaded the idea of stepping into a car dealership. Alberto was a pleasure to deal with. He helped me find t When I first started looking for a car, I dreaded the idea of stepping into a car dealership. Alberto was a pleasure to deal with. He helped me find the right car for my family and in our budget. I will always recommend Universal Nissan to everyone in a need for a car. Thank you! More
by Shak3ra3
Employees Worked With
Joshua Craig, Alberto Santos, Francisco Melendez
July 31, 2015
Alsome job Gerald i have to give thanks to. As soon as i walked in the doors i was amazed i thougjt i was gomna get attack as sso as I parked. Not hear yhabks f Gerald i have to give thanks to. As soon as i walked in the doors i was amazed i thougjt i was gomna get attack as sso as I parked. Not hear yhabks for all the help with my new Altima. More
by Jonny
Employees Worked With
Joshua Craig
July 31, 2015
I had hopedul thinking Albero was ghe best I didnt think I could get in my new car but they made it happen. Thanks so much guys you guys rock Albero was ghe best I didnt think I could get in my new car but they made it happen. Thanks so much guys you guys rock More
by happy cust
Employees Worked With
Alberto Santos
