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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
June 30, 2015
Amazing J.R was amazing salesman. As soon as I walked in I was greeted very professionally and nicely. He helped me find a car that fit me. J.R was amazing salesman. As soon as I walked in I was greeted very professionally and nicely. He helped me find a car that fit me. More
by Mkone5
Employees Worked With
Johnny rodriguez, Joshua Craig
June 30, 2015
Sales Joe Cruz was wonderful him and adriana help me get into my brand new Nissan. They gave me the best experience ever and this is my seventh new car. Joe Cruz was wonderful him and adriana help me get into my brand new Nissan. They gave me the best experience ever and this is my seventh new car. More
by Very happy
Employees Worked With
Joseph Cruz, Adriano De Oliveira
June 30, 2015
Easy and calm This was the second car I have bought and Keith had made it so easy for me to pick the car I wanted and be able to just drive off This was the second car I have bought and Keith had made it so easy for me to pick the car I wanted and be able to just drive off More
by Cathedral
June 30, 2015
Sales I've always Heard of horror stories when it comes to purchasing cars. My experience at Universal Nissan was everything but. Thank you Alberto from mak I've always Heard of horror stories when it comes to purchasing cars. My experience at Universal Nissan was everything but. Thank you Alberto from making it happen and delivering awesome customer service at the same time. You have my business for life. More
by Cindy86
Employees Worked With
Joshua Craig, Alberto Santos
June 30, 2015
Love Nissan Amazing! They have a lot of product knowledge and help you from the 1st step to the end. They make the process very easy even for the first time buyer Amazing! They have a lot of product knowledge and help you from the 1st step to the end. They make the process very easy even for the first time buyers. Thanks again. More
by IsiB
Employees Worked With
Juan Crespo
June 30, 2015
My opinion When I came in I was greeted nicely and professional. J.R was the sales rep. That helped me find my dream car. He was extremely nice and very helpful. When I came in I was greeted nicely and professional. J.R was the sales rep. That helped me find my dream car. He was extremely nice and very helpful. After I got into my car accident I thought I was going to end up in a used car because that was all that I could afford but he took that option away and put me in a brand new car!!! I was soooooo happy and Im glad he helped me. More
by Yezetnia
Employees Worked With
June 28, 2015
What a deal!!! If you are interested in great customer service this is the place to come!!!! Chris and Joshua really took care of all of my needs and I did not feel If you are interested in great customer service this is the place to come!!!! Chris and Joshua really took care of all of my needs and I did not feel intimidated (especially being a woman). I got the car that I want and I am completely satisfied. Thx guys!!!! More
by Tishas34
June 26, 2015
Unbelivable we have been shopping for a car for quite some time,have been to chevy hyundai dealerships and a few other areas but never had the warm greeting as Ah we have been shopping for a car for quite some time,have been to chevy hyundai dealerships and a few other areas but never had the warm greeting as Ahmad Karain gave us upon entering the Nissan Dealership the gentleman was very precise in his presentation and charismatic we got along well to make a long story short we are now proud owners of Nissan Rouge Gorgeous enjoying every moment THANK YOU More
by saltares7310
Employees Worked With
Ahmad Karain
June 26, 2015
Excelente Un trato excelente .. Rápido muy profesional .. Y me ayudaron mucho .. Lo voy a recomendar en mis amistades de verdad gracias me siento muy contenta Un trato excelente .. Rápido muy profesional .. Y me ayudaron mucho .. Lo voy a recomendar en mis amistades de verdad gracias me siento muy contenta con mi cambio de carro .. More
by Mayra77
Employees Worked With
Hector Santiago
June 25, 2015
Great Customer Service I walked in this dealership thinking it would be the same as all the other ones. I was helped by Ahmad Karain and was shocked at how great my experien I walked in this dealership thinking it would be the same as all the other ones. I was helped by Ahmad Karain and was shocked at how great my experience was. He made me feel like he was willing to spend all day with me and cater to all my needs just to find the right car that fits me. Ahmad was more than helpful and truly made my car buying experience a lot better than I thought it would be. I will definitely be back to this dealership when I'm ready to buy my next car again! More
by j_starm
Employees Worked With
Ahmad Karain
