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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
May 11, 2013
It was a very good experience, I walked in only expecting to look at a car that I had thought would be good but I ended up buying the car the same day after all. The staff there were very helpful and I would to look at a car that I had thought would be good but I ended up buying the car the same day after all. The staff there were very helpful and I would definitely recommend anyone to shop for a vehicle at Universal Nissan. More
by EricDiaz
May 08, 2013
I WAS THERE THINKING THAT THEY WILL BE AGRESIVE TRYING TO MAKE ME BUY RIGHT AWAY, MY SURPRISE WAS BIG WHEN CARLOS TOLD ME THAT I CAN GET ALL THE INFORMATION TO MAKE A SMART DESITION., I COME BACK TO HIM AND MAKE ME BUY RIGHT AWAY, MY SURPRISE WAS BIG WHEN CARLOS TOLD ME THAT I CAN GET ALL THE INFORMATION TO MAKE A SMART DESITION., I COME BACK TO HIM AND GET THE CAR. More
by DeisyCastiblanco
Employees Worked With
CARLOS CABRERA
May 08, 2013
I love the way I was treated, I recommend Carlos Cabrera, he was different from others sales that I being with, thanks Universal Nissan, and thanks to Carlos too. he was different from others sales that I being with, thanks Universal Nissan, and thanks to Carlos too. More
by Fernandocabrera
Employees Worked With
Carlos C.
May 07, 2013
This is the fourth Hyundia we have purchased from Universal, the fifth we have owned. Both sale and service departments are great - very professional. Pedro talvarez was very helpful and went above a Universal, the fifth we have owned. Both sale and service departments are great - very professional. Pedro talvarez was very helpful and went above and beyond in every way. More
by mdonegan1
Employees Worked With
Pedro Tavarez
May 06, 2013
John was very helpful with the product knowledge and variety. I went in to see a new Altima, A-class customer service but I'm still shopping..I give credit to great dealerships like this one! variety. I went in to see a new Altima, A-class customer service but I'm still shopping..I give credit to great dealerships like this one! More
by Truestart
Employees Worked With
John Alleyne
May 05, 2013
Robin Johnson was very accomodating and helpful in meaeting my needs in a vehicle. He was very knowledgable in vehicle description and was more than helpful in descrbing the features. He took the ti meaeting my needs in a vehicle. He was very knowledgable in vehicle description and was more than helpful in descrbing the features. He took the time to ensure that I knew all that I needed to know about the vehicle before I drove it off the lot. He was very friendly and professional. This was the 4th vehicle that I purchased at this dealership since 1999 and my husband has purchased 2. More
by sue34747
Employees Worked With
Robin Johnson
May 05, 2013
FYI...Bought a Hyundai Tucson and not a Nissan. There's no option to select. Hyundai. John Booth was very helpful and not pushy. He made my buying experience with Hyundai comfortable. There's no option to select. Hyundai. John Booth was very helpful and not pushy. He made my buying experience with Hyundai comfortable. More
by Klayfhord
Employees Worked With
John Booth
May 05, 2013
My husband and I came in last week, just to browse around for an upgrade to his 2005 Altima and we spoke to John. He was very informative and courteous and we enjoyed talking with him. He definitely knows hi for an upgrade to his 2005 Altima and we spoke to John. He was very informative and courteous and we enjoyed talking with him. He definitely knows his way around the lot and was extremely helpful to us. We would highly recommend him and Universal Nissan to our friends and family in search of a car. We're still trying to make a decision on the upgrade. More
by bmweekes
Employees Worked With
John Alleyne
May 04, 2013
I went in an wandered into the parking lot by myself, hoping to compare the new altima to the accord. I bumped into John, and he was very knowledgable though I could tell he was new and he explained he w hoping to compare the new altima to the accord. I bumped into John, and he was very knowledgable though I could tell he was new and he explained he was he did try his best and ran back and forth to get me the answers I needed. I didnt buy that day but certainly would consider it in the future....Though John was a little clumsy...he is a great honest guy to deal with and made my day. More
by gasguzzler
Employees Worked With
John Alleyne
May 03, 2013
My husband and I have purchase/ leased 7 vehicles from this dealership in the past 13 years. Our salesman, Sarfaraz Ahmed, has always made us feel comfortable and trusting. The financing/ paperwork has a this dealership in the past 13 years. Our salesman, Sarfaraz Ahmed, has always made us feel comfortable and trusting. The financing/ paperwork has always been efficient. The staff is great. I've witnessed the growth and it is a total pleasure to do business with Universal Nissan. More
by nferrer65
Employees Worked With
Sarfaraz Ahmed
