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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
May 14, 2013
I visited Universal Nissan/Hyundai last week and was very happy with the service provided by sales consultant Mark Matadin, he was very helpful and patient with me. I didn't get to purchase the vehicle becau happy with the service provided by sales consultant Mark Matadin, he was very helpful and patient with me. I didn't get to purchase the vehicle because I did not qualify based on my credit. But overall I was happy and will recommend Mark and universal Nissan/Hyundai in future. niceride2013 More
by niceride2013
Employees Worked With
MARK MATADIN
May 14, 2013
I recently experienced a difficult situation with a newly leased Pathfinder. The dealership handled my situation with absolute grace, ensuring that I was well taken care of along the way. Keith Priestly ha leased Pathfinder. The dealership handled my situation with absolute grace, ensuring that I was well taken care of along the way. Keith Priestly has been extremely good at following up with me on a regular basis since that experience to ensure that I'm happy with my new vehicle. Henry and Alfonso in their service department are both wonderful to interact with as well. More
by KrissyLynn33
May 13, 2013
Couldn't be happier with the decision on buying a used car from Universal Nissan, bought a 2012 Nissan Pathfinder with low miles for an excellent price and Keith Priestley did great making sure it wa used car from Universal Nissan, bought a 2012 Nissan Pathfinder with low miles for an excellent price and Keith Priestley did great making sure it was the right car for my family , I would recommend Universal Nissan to anyone looking for a new or used car, make sure you ask for Keith, he won't dissapoint you. More
by crtico72
May 13, 2013
The staff was extremely helpful. From the beginning they allowed my dog to go inside and were always asking if I wanted something to drink while I waited. Mr. Sultan was eager to find out any information I allowed my dog to go inside and were always asking if I wanted something to drink while I waited. Mr. Sultan was eager to find out any information I asked. He gave his personal experience to help in my decision. His advice and experience made my purchase very smooth. More
by lucas87
Employees Worked With
Sultan Emambakhsh
May 12, 2013
Keith and the rest of the staff were very friendly, knowledgable and very professional. Buying a new car is usually a painful process, but Keith made it a breeze. Keep up the good work. knowledgable and very professional. Buying a new car is usually a painful process, but Keith made it a breeze. Keep up the good work. More
by mkhalilny
May 12, 2013
I had the Greatest Experience with a Nissan Car dealership especially after I had a very bad one with Honda. I was very weary of car dealership and their gimmick but with Nissan I put my trust in t dealership especially after I had a very bad one with Honda. I was very weary of car dealership and their gimmick but with Nissan I put my trust in their experience on how to be truthful and honest in their professionalism. I am more than happy with their work and dedication in professionalism. I will be a loyal Nissan car buyer and I also will definitely always recommend them. Thank you Nissan for your way of keeping it real. A.martinez More
by tonyghost88
Employees Worked With
eduardo Del Rio
May 11, 2013
It was a very good experience, I walked in only expecting to look at a car that I had thought would be good but I ended up buying the car the same day after all. The staff there were very helpful and I would to look at a car that I had thought would be good but I ended up buying the car the same day after all. The staff there were very helpful and I would definitely recommend anyone to shop for a vehicle at Universal Nissan. More
by EricDiaz
May 08, 2013
I love the way I was treated, I recommend Carlos Cabrera, he was different from others sales that I being with, thanks Universal Nissan, and thanks to Carlos too. he was different from others sales that I being with, thanks Universal Nissan, and thanks to Carlos too. More
by Fernandocabrera
Employees Worked With
Carlos C.
May 08, 2013
I WAS THERE THINKING THAT THEY WILL BE AGRESIVE TRYING TO MAKE ME BUY RIGHT AWAY, MY SURPRISE WAS BIG WHEN CARLOS TOLD ME THAT I CAN GET ALL THE INFORMATION TO MAKE A SMART DESITION., I COME BACK TO HIM AND MAKE ME BUY RIGHT AWAY, MY SURPRISE WAS BIG WHEN CARLOS TOLD ME THAT I CAN GET ALL THE INFORMATION TO MAKE A SMART DESITION., I COME BACK TO HIM AND GET THE CAR. More
by DeisyCastiblanco
Employees Worked With
CARLOS CABRERA
May 07, 2013
This is the fourth Hyundia we have purchased from Universal, the fifth we have owned. Both sale and service departments are great - very professional. Pedro talvarez was very helpful and went above a Universal, the fifth we have owned. Both sale and service departments are great - very professional. Pedro talvarez was very helpful and went above and beyond in every way. More
by mdonegan1
Employees Worked With
Pedro Tavarez
