Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,597 reviews
April 12, 2013
I entered the dealership very scared and leary. The customer service and understanding I received eased my fears and allowed my purchase to be a fun and pleasant one. I did not feel pressured or rushed customer service and understanding I received eased my fears and allowed my purchase to be a fun and pleasant one. I did not feel pressured or rushed. I was in complete control and with this being my very first experience purchasing a car, I was quite impressed! I can say I will return to Universal Nissan for my future vehicle needs! More
by DierdraTorresLopez
April 12, 2013
It was a wonderful and exciting experience! Everyone, especially Eduardo, were very nice. Even had my first manicure and for free! :). Love my car too! especially Eduardo, were very nice. Even had my first manicure and for free! :). Love my car too! More
by Cgaskins53
Employees Worked With
Eduardo Del Rio
April 11, 2013
Keith was very friendly, and professional. I am extremely picky, and he was very patient with me. He took the time to understand exactly what I needed, and helped me find the perfect vehicle. I absolutely ad picky, and he was very patient with me. He took the time to understand exactly what I needed, and helped me find the perfect vehicle. I absolutely adore my new Sentra! More
by Lapri516
April 11, 2013
I had a wonderful buying experience. Keith was understanding, and took his time with me. I didn't feel rushed, or pressured to buy. Everyone was very friendly! understanding, and took his time with me. I didn't feel rushed, or pressured to buy. Everyone was very friendly! More
by DoreneMulcahy
April 11, 2013
Robin Johnson was very helpful and informative. The team work hard to give me a great deal and the car I wanted. Robin went above my expectation by providing me with the spare key a few month after purchase work hard to give me a great deal and the car I wanted. Robin went above my expectation by providing me with the spare key a few month after purchase. Great people. Highly recomend. More
by Andrea2727
Employees Worked With
Robin Johnson
April 10, 2013
Once i spoke to chris the internet sales specialist i was sure that i would be buying a car from him.i had a great experience and will be buying my next car from nissan too. sure that i would be buying a car from him.i had a great experience and will be buying my next car from nissan too. More
by krauj005
Employees Worked With
chris gallagher
April 08, 2013
Dealer had a great inventory, lots of selections for every price range. I was very pleased with the friendliness and transparency of the staff. Edwin was very patient, fun and made it a priority that we every price range. I was very pleased with the friendliness and transparency of the staff. Edwin was very patient, fun and made it a priority that we left satisfied with the right car and the right payment! I would recommend my entire family to buy from here and to look for Edwin! More
by Radicalmovementinc
Employees Worked With
Edwin Vargas, Simo Bassi
March 31, 2013
The dealership and people working for it are customer service friendly. I will buy my 2nd Nissan car there. I have searched other car dealers, but got the best price here at Universal Nissan Orlando service friendly. I will buy my 2nd Nissan car there. I have searched other car dealers, but got the best price here at Universal Nissan Orlando More
by moscow987
Employees Worked With
joe cruz, Joseph Cruz
