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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
Verified Customer
May 02, 2023
The people were good, but the service was average. If not fair. With an appointment, I waited four hours for oil, change, tire, rotation, and service maintenance. That is bizarre. If not fair. With an appointment, I waited four hours for oil, change, tire, rotation, and service maintenance. That is bizarre. More
by PPAMEL.ZEE1
May 02, 2023
excelente people person professional courtesy and patience. Went the extra mile to get my approval patience. Went the extra mile to get my approval More
by TWDY426
Employees Worked With
May 02, 2023
Good Service and good customer service. All the staff was very friendly And attentive with me All the staff was very friendly And attentive with me More
by WANDA_MORA
May 02, 2023
Julian sanchez 5 excellent very nice service ,keep me informed a long the way of the maintenance ,answer all my questions in a timely manner. that is excellent job informed a long the way of the maintenance ,answer all my questions in a timely manner. that is excellent job More
by MONIQUE.FDEZ
Employees Worked With
5
April 30, 2023
Universal Nissan went above and beyond on getting my kicks in the color I wanted for the price I wanted. My sales consultant Josh Lugo even took the extra step and delivered my vehicle to my home. kicks in the color I wanted for the price I wanted. My sales consultant Josh Lugo even took the extra step and delivered my vehicle to my home. More
by edgingemily
Employees Worked With
April 30, 2023
I have an excellent experience with Josh Lugo He helped me decide to make up my mind I’ll highly recommend him and Universal Nisssn me decide to make up my mind I’ll highly recommend him and Universal Nisssn More
by fortune786
April 30, 2023
Carlos was great, great service and customer service. I highly recommend them.. sales person and Finantial manager and manager very responsive.. I highly recommend them.. sales person and Finantial manager and manager very responsive.. More
by Chanel
Employees Worked With
Carlos Castro
April 30, 2023
Great place to choose the car from and the sales team is very professional and proactive very professional and proactive More
by Saimalrais7
Employees Worked With
