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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
December 03, 2022
From the moment I walked in they have always treated me with kid gloves, being a veteran I realize that Nissan personnel and Sam and the other personal treated me like if I was a king, I felt great and the with kid gloves, being a veteran I realize that Nissan personnel and Sam and the other personal treated me like if I was a king, I felt great and the finance department they found every possible way to keep me pleased I am totally 100% please with The whole package. Thank you. I would recommend Nissan to everyone that is looking for. Productive in the moment they are taken care of. More
by SERTENOR14
Verified CustomerEmployees Worked With
Other Employees :
Sam Sahman Number #1 and Sales Dept as well
December 01, 2022
A big thank you to Sarfaraz Ahmed for making our car shopping experience so smooth. He has excellent customer service and made the whole process as easy as possible. shopping experience so smooth. He has excellent customer service and made the whole process as easy as possible. More
by snanglero0910
Employees Worked With
November 30, 2022
Great customer service provided along with the great deal! We searched many other dealerships but no one beat universal Nissan! Salesman Mr. Ahmad went above and beyond in providing us with the best exp deal! We searched many other dealerships but no one beat universal Nissan! Salesman Mr. Ahmad went above and beyond in providing us with the best experience! More
by Ms.khan
Employees Worked With
November 28, 2022
Adi provided excellent service during our visit to Universal Nissan. He is knowledgeable, detailed, and thorough and worked with us through every step of the process. He made our car purchasing experi Universal Nissan. He is knowledgeable, detailed, and thorough and worked with us through every step of the process. He made our car purchasing experience a pleasant one. Thank you Adi! More
by Shawn
Employees Worked With
Felix Matos, Abdulah "Adi" Kotoric
November 23, 2022
Victor, Juan and the entire sales team at Universal Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so much guys. More
by VICTORIA DALEY
November 19, 2022
Excellent Service, Luis Garcia, He is the best seller and his guidance is very good. Learn about the products and how they work. his guidance is very good. Learn about the products and how they work. More
by GIOYJOA
Employees Worked With
November 18, 2022
Phenomenal experience from the very moment of meeting. . thank you for all ur help. I would definitely recommend and refer this place he was phenomenal thank you. . thank you for all ur help. I would definitely recommend and refer this place he was phenomenal thank you. More
by Virginiab229
Employees Worked With
Angel Rodriguez
