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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
October 10, 2022
Dealership no problem, very satisfactory, my only concern is all about its APR (loan interest rate) which I discovered higher than the regulated rate, can I request for further review on my account, to make is all about its APR (loan interest rate) which I discovered higher than the regulated rate, can I request for further review on my account, to make things clear and fair More
by Abraham2357
Verified CustomerEmployees Worked With
October 09, 2022
He was professional and pleasant to work with. He helped resolve my issue knowing that I relocated and was unable to stick around. He helped resolve my issue knowing that I relocated and was unable to stick around. More
by RRENTAS70
October 07, 2022
Great service. Quick and easy. The dealership was under renovation but it did not deter from the service. Quick and easy. The dealership was under renovation but it did not deter from the service. More
by Leo312
October 05, 2022
This is my second vehicle I have bought from this specific dealership and both times with the same sales representative. I also get all my maintenance work done on my Nissan rogue here. Kudos to the specific dealership and both times with the same sales representative. I also get all my maintenance work done on my Nissan rogue here. Kudos to the knowledgeable and friendly sales and maintenance teams who always take good care of me. More
by CADDLEJOANN
October 04, 2022
I can say this dealer is the best, im so exited and happy for francisco velez service and dedication. for francisco velez service and dedication. More
by Rodolfo bladuell
Employees Worked With
October 03, 2022
I like to thanks MR. Sam Sahman for his professionalism, knowledge,and the time he took to explain all my options, I really enjoy the experience and the dealership treatm Sam Sahman for his professionalism, knowledge,and the time he took to explain all my options, I really enjoy the experience and the dealership treatment of me and my wife, thanks again Sam Sahman 🙏🏼 More
by Jtv12301230
October 02, 2022
Wonderful! Great experience working with them. This is my 3rd car purchased there. I recommend them highly! Great experience working with them. This is my 3rd car purchased there. I recommend them highly! More
by MAYRA.RENTA
October 01, 2022
I was needing a car really bad when I got there I didn’t know what I wanted but Mr William was very nice helping to get the car I really appreciate it may God give you more patience to keep helping others. know what I wanted but Mr William was very nice helping to get the car I really appreciate it may God give you more patience to keep helping others. More
by GENESE
Employees Worked With
September 30, 2022
I had a great experience at Universal Nissan. Thank you Luis for your help and kindness. I’ll definitely refer you to my friends and family Thank you Luis for your help and kindness. I’ll definitely refer you to my friends and family More
by The Hawk Sanchez
Employees Worked With
