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Universal Nissan

Orlando, FL

4.5
2,602 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,602 reviews

August 12, 2022

Thank you Julian Vila and josh for all your help. You have been amazing and I love my new car. More

by elizabeth.grimson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Muniz
Aug 15, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 12, 2022

Excelente, ellos me ayudaron mucho para la comprar de mi carro. Muy buena atención y carro More

by LANDEROSCARL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Narvaez, Alexis Mangual
Aug 15, 2022 -

Universal Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 12, 2022

I would bever buy a car there again. Giovanni did not finish dealing with us and left. Frankie still owes me a remote and a new case for a remote as well as my vents being fixed. This More

by BRIANDCHRISTINENICKEL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
Aug 16, 2022 -

Universal Nissan responded

Those are not employees at our dealership. This review does not pertain to Universal Nissan. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 12, 2022

Execellet services and very profesional staff. I would highly recommend this dealer to my friends ! Appreciate the time they took for me and the deal that they offer was very good . ! More

by MARGIE.PRODUCTIONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Aug 15, 2022 -

Universal Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 11, 2022

I would like to thank Eric Disla and his team for taking care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actual More

by LILY KOUZNETSOVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos, Erick Disla
Aug 12, 2022 -

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 10, 2022

It was great experience with Luis Mora! He helps us to get our new lovely car! Nice guy and excellent customer service !!! 100% recommended Thanks you for all your help More

by elizabeth.grimson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mora
Aug 12, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 08, 2022

I had two car dealer experiences over the weekend. Our Toyota experience was not a good one, but our Nissan experience was excellent. From the moment Erick stepped up as our sales person we felt com More

by ChristineB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Aug 08, 2022 -

Universal Nissan responded

Thank you, Christine. We are very happy to hear that Erick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 08, 2022

The dealership made the entire buying experience a positive one. They were very professional and courteous More

by laurakaplan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

laurakaplan2 responded

The salesman and the manager are the real reason we bought the car. They worked with us on the trade-in and got the numbers that were in line with what we were thinking.

Aug 09, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Raul and his Ruben. We know how important it is to work with a sales rep that is knowledgeable and that will go above and beyond for you. Thank you for trusting us with your business. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

August 08, 2022

Very good place to by a vehicle, grate customer service and a lot of cars to choose More

by IDIAQUEZ66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Aug 08, 2022 -

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 07, 2022

IT was a good experience, fast and without any problems to accept me the loan. People from the dealer and the bank was very nice. I’m so happy and thankful. More

by beatrizburgos6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Universal Nissan responded

Thank you, Beatriz! Here at Universal Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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