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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
June 30, 2022
Francisco Valez helped me buy my sons first car. Hands down one of the best sales rep I dealt with. Will buy again with him next time. Hands down one of the best sales rep I dealt with. Will buy again with him next time. More
by Bcmartinez150
Employees Worked With
June 30, 2022
Went in to purchase my 1st vehicle- I was very optimistic about going wasn’t sure what I was getting myself into Mr. Velez assured me he will find a vehicle for my needs was real attentive to my financial ne about going wasn’t sure what I was getting myself into Mr. Velez assured me he will find a vehicle for my needs was real attentive to my financial needs- It was an overall warm and pleasant experience as a first time buyer. More
by Iydiaz
Employees Worked With
June 29, 2022
Keith Preistley was awesome. He is attentive and really listens. I will recommend him to all of my friends that are in the market to purchase a car. He is attentive and really listens. I will recommend him to all of my friends that are in the market to purchase a car. More
by RHONDA.ROBINSON
Verified CustomerJune 25, 2022
Erick nos proveyó una experiencia excepcional. Muy servicial y amable. Erick fue transparente con la oferta y nos ayudó tremendamente. Esta experiencia fue una de las mejores experiencias que hemo Muy servicial y amable. Erick fue transparente con la oferta y nos ayudó tremendamente. Esta experiencia fue una de las mejores experiencias que hemos tenido en ningún dealer. Muy satisfechos con el servicio que recibimos. En ningún momento nos sentimos como si estuvieran tratando de acosarnos o engañarnos. 10 de 10. Excelente. Lo recomiendo. More
by Rafa
Employees Worked With
Erick Disla
June 25, 2022
Erick Disla and the Nissan Universal Team went over and above in their service and care for us when buying our Nissan Rogue! This is the second time we have worked with Universal Nissan to purchase a vehic above in their service and care for us when buying our Nissan Rogue! This is the second time we have worked with Universal Nissan to purchase a vehicle and the first time working with Erick. He worked with us so graciously, providing a transparent, respectful buying experience. He was patient and talked us through the buying experience. We appreciated being given the facts and felt we were able to purchase our vehicle with integrity. It was such a relief to work with Erick and feel he heard our concerns and addressed each of those. We look forward to working with him for future purchases and Universal Nissan will be our car- purchasing home from here on out! More
by AshH
Employees Worked With
Erick Disla
