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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
June 14, 2022
Pleasant experience salesman and manager were very helpful and made purchase seamless and very simple I would definitely recommend universal to my friends helpful and made purchase seamless and very simple I would definitely recommend universal to my friends More
by KAPLAN79
Verified Customer
June 13, 2022
I Had a great experience. The team was well organized and I did not have to spend all day at the dealership trying to purchase a new vehicle. The team was well organized and I did not have to spend all day at the dealership trying to purchase a new vehicle. More
by Slangford
June 09, 2022
This dealership is the worst I have ever had to deal with. My wife and I were trying to buy her lease out and the entire process was drawn out over a few days. Which sadly was not the worst part. When w with. My wife and I were trying to buy her lease out and the entire process was drawn out over a few days. Which sadly was not the worst part. When we were told everything was good to go by the salesman and the finance manager on multiple occasions we were told that they mad a mistake and gave us the wrong price. This was after the purchase order was signed and we had the check from the bank in hand. We had to endure almost 5 hours of them telling us it was their mistake and that we were required to pay the difference. We were belittled by the sales manger and talked down to by other staff members. Please save yourself the time money and effort and take your business else where. More
by Scubajunky91
Employees Worked With
June 09, 2022
Erick fue muy dedicado para ayudarme obtener mejor carro de lo que esperaba conseguir fue muy eficiente y rápido le agradezco todo sus esfuerzo y lo puedo recomendar a cualquier persona en búsquedas de un v de lo que esperaba conseguir fue muy eficiente y rápido le agradezco todo sus esfuerzo y lo puedo recomendar a cualquier persona en búsquedas de un vehículo More
by Alex Palomino
Employees Worked With
Erick Disla
June 06, 2022
Erick fue un excelente vendedor, nos tuvo mucha paciencia con todas las preguntas que tuvimos y la ayuda que nos brindo en cuanto al financiamiento lo recomiendo cien por ciento . con todas las preguntas que tuvimos y la ayuda que nos brindo en cuanto al financiamiento lo recomiendo cien por ciento . More
by Antonio Torres
Employees Worked With
Erick Disla
June 06, 2022
I bought my car here on May 27,22. I had a great experience. The salesman Mr. Juan EspinaI was very professional, he made the process so much easier. He was with me always to the end I had a great experience. The salesman Mr. Juan EspinaI was very professional, he made the process so much easier. He was with me always to the end of the process. I highly recommend this place and the service of Mr. Juan Espinal was amazing. More
by Raquel Fuentes
Employees Worked With
June 05, 2022
Eric did an awesome job. He was very thorough and hands on. He got me into a great car that I already love and also Justin help me save over $200 in insurance. Great teamwork He was very thorough and hands on. He got me into a great car that I already love and also Justin help me save over $200 in insurance. Great teamwork and friendly staff. Thank you so much!! More
by Jesmarie Marcus
Employees Worked With
Erick Disla
June 05, 2022
I went there yesterday to get a new vehicle. Being fresh out of a bankruptcy, it’s REALLY hard to find a dealership that can get you approved with a bank without jumping through a million hoops Being fresh out of a bankruptcy, it’s REALLY hard to find a dealership that can get you approved with a bank without jumping through a million hoops & making you go broke. I wasn’t really expecting to be able to drive away with a new car yesterday, but Francisco Velez took very good care of me & got me a car! It was such an easy & seamless experience. I definitely recommend Universal Nissan & Francisco for your car buying needs! More
by msquetta2121
Employees Worked With
