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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
May 05, 2022
I have been to several car dealerships in my lifetime. My experience at Universal Nissan have been the best. I will recommend Universal Nissan to anyone I know is looking to buy a car. I Am now eager to e My experience at Universal Nissan have been the best. I will recommend Universal Nissan to anyone I know is looking to buy a car. I Am now eager to experience the service department. Thank You Angelo Rivera for making my car buying experience the best ever. Keep up the good work Sir. And may God continues to bless all of You at Universal Nissan. Thanks! More
by GARY12201
Verified Customer
May 05, 2022
Erick gave us excellent customer service. Very trustworthy. We had a great experience, he took care of everything for us. Simply outstanding!p Very trustworthy. We had a great experience, he took care of everything for us. Simply outstanding!p More
by Annelisse59
Employees Worked With
Erick Disla
May 05, 2022
Erick Disla como persona hizo lo maximo para ayudarme dio la milla extra y me ayudó conseguir un vehículo que estuviera en mi alcance le agradezco sus esfuerzos y ayuda lo puedo recomendar 100% la milla extra y me ayudó conseguir un vehículo que estuviera en mi alcance le agradezco sus esfuerzos y ayuda lo puedo recomendar 100% More
by Ana Cruz
Employees Worked With
Erick Disla
May 04, 2022
This was the best experience I have ever had purchasing a car. I will definitely buy here again. car. I will definitely buy here again. More
by MELISSACROWSTON
Employees Worked With
May 03, 2022
Francisco Velez(my sales rep) and his boss were beyond great with me, they were awesome. They really went above and beyond to get me into the vehicle of my choice today and I am forever thankful for their great with me, they were awesome. They really went above and beyond to get me into the vehicle of my choice today and I am forever thankful for their extraordinary service because if it weren't for them allowing this miracle to happen for me I wouldn't be ae to drive myself to and from work. Thank you Francisco and your boss for your extraordinary service of going over and beyond for me. More
by Melissa.J2931
Employees Worked With
Francisco, Velez
April 30, 2022
Cassandra was amazing. She was attentive and helped me pick out the best fitting vehicle for my budget but also my personality. She was attentive and helped me pick out the best fitting vehicle for my budget but also my personality. More
by ANGELAKRISMER
Employees Worked With
Cassandra, Felix Matos
April 30, 2022
Will Morris was amazing help me a lot great service great person profession and im happy I got my car from him thanks so much its so amazing finding a place that not going to take advantage of ppl. person profession and im happy I got my car from him thanks so much its so amazing finding a place that not going to take advantage of ppl. More
by LAURA
Employees Worked With
Will Morris
