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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
January 06, 2022
There was no pressure to buy, did a test drive and got a price. I let them know I was going to test drive other brands and they accepted that with no haggling. Called the next day for my wife to test drive price. I let them know I was going to test drive other brands and they accepted that with no haggling. Called the next day for my wife to test drive the car I liked and all went smoothly. Fastest I have ever been in and out of a dealership in 30 years. I did purchase the Nissan Rogue Sport we test drove that second day. More
by Dan K
Verified CustomerEmployees Worked With
January 04, 2022
They go above and beyond to make sure that we are happy with our purchase. with our purchase. More
by TARCHAMBAULT
January 03, 2022
Best service I ever received. I can’t thank them enough, they made a dream a reality. they made a dream a reality. More
by Mauricio
Employees Worked With
January 01, 2022
La chica de recepción fue muy grosera y poco atenta. Parecía molesta por mi visita . Del Resto todo perfecto Parecía molesta por mi visita . Del Resto todo perfecto More
by UKRANIA.SANCHEZ
Employees Worked With
December 30, 2021
Nice experience on buying a car. Andrew S helped us to identify our car and walk through the process simple and easy to get out with our new car. He makes sure all is good and we feel comfortable identify our car and walk through the process simple and easy to get out with our new car. He makes sure all is good and we feel comfortable More
by SIVA Kumar
Employees Worked With
Andrew Soliman
December 30, 2021
The salesman, Josh Lugo, went far and beyond, he searched the model and color that we were looking to buy and he found it. They made the arrangements to order and have at the dealer our dream ride and as soo the model and color that we were looking to buy and he found it. They made the arrangements to order and have at the dealer our dream ride and as soon as it arrived Josh texted me. The very next day we were driving it. I understand the shortage in vehicles, but within two weeks everything was done. Thank you Universal Nissan and Josh. More
by HECTORMBARRETO73
Employees Worked With
