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Universal Nissan - Service Center

Orlando, FL

4.1
149 Reviews

149 Reviews of Universal Nissan - Service Center

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May 07, 2021

The service department was able to accommodate my vehicle without an appointment. The staff was professional, courteous, and accurate with the estimate to replace the tire. More

by STACIE.EDMONSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Nissan responded

Thank you for this kind review, much appreciated!

May 07, 2021

My service there is always great. My advisor Jonathan Arocho is knowledgeable and friendly. My times there are usually short and if I add things to do he always lets me know it will take longer than norm More

by FUENTES0665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arocho
May 10, 2021 -

Universal Nissan responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 07, 2021

It is my favorite dealer because the staff always want to help you to resolve any issues. They have a great cafeteria with such a good taste. More

by EMERALDACUPUNCTURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Nissan responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 07, 2021

Di not fix problem paid a bunch of moneyCracked the Di not fix problem paid a bunch of money Cracked the dashboard window and refused to take responsibility. Called to complain, was transferd to some m More

by B.ALBAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Macias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex v, Jonathan Arocho
May 07, 2021

I had a great experience getting my car serviced at Universal Nissan! Jonathan and Himanshu were both very nice and answered questions I had about my car! The actual car service was also faster than I More

by cmv112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Himanshu Patel, Jonathan Arocho
May 10, 2021 -

Universal Nissan responded

Thank you, for this wonderful review!

May 07, 2021

Have been doing business with Universal Nissan since 2003. I always get great service and awesome vehicles with a friendly smile and take care of all my requests in a timely fashion, More

by SUSANDALEY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel in service was great
May 10, 2021 -

Universal Nissan responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

May 07, 2021

Awesome service and I will recommend to my friends and family. Service department is very helpful and knowledgeable and amenities are perfect than other Nissan of the area More

by mrgroup2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Nissan responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

Everything done in timely manner. I do not know what else to write. The staff is nice. The place is clean. The bathrooms are clean. They offered water. More

by MARIELYAS.1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Universal Nissan responded

Thank you for this kind review, much appreciated!

May 06, 2021

Awesome!!!!!!!!! These guys were great. Well informative. Personally you guys were even better than my own Nissan crew. If you guys were closer you would see me regularly. Thanks much. Keep up the good work More

by RLANCLOS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arocho
May 06, 2021 -

Universal Nissan responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

Julian is a great advisor and he always takes great care of me. I am so happy with the great service to my Nissan kick More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
May 06, 2021 -

Universal Nissan responded

Thank you, for this wonderful review!

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