Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Collin Petgrave
Refer Me
Collin Petgrave
Service Advisor
Universal Nissan
12785 South Orange Blossom Trail,
Orlando, FL 32837
27 Reviews
27 Reviews
Write a Review
27 Reviews of Collin Petgrave
August 21, 2023
Richard Harris was very helpful! We will definitely be back to deal with him again! We will definitely be back to deal with him again! More
by EMIL3
Verified CustomerOther Employees Tagged: Richard Harris
Helpful 
August 19, 2023
Universal Nissan is an excellent facility, neat clean and their cafe is wonderful! The staff are always knowledgeable and helpful. I have purchased four vehicles from Universal Nissan and continue to to come their cafe is wonderful! The staff are always knowledgeable and helpful. I have purchased four vehicles from Universal Nissan and continue to to come to the facility for my maintenance car services on all of my vehicles. I have complete trust in my service advisor. More
by COURTNEYCARLOZZI
Other Employees Tagged: Sam Sahman , Julio V. VIP Sales
August 08, 2023
Purchased a use car less than 30 days and and the team there did a great job replacing malfunctioning headlight and dying battery at no cost to me. there did a great job replacing malfunctioning headlight and dying battery at no cost to me. More
by alwardtc
Other Employees Tagged: Jorge Macias , Jonathan Arocho
April 17, 2023
The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More
by CHICHIGOTFREE2
Other Employees Tagged: Juan Crespo, Ruben Matos, Eric Matos, Jorge Macias, Alex Vazquez, Julian Vila , Jonathan Arocho, julian torres
January 21, 2023
We took our 2016 Nissan Pathfinder to Universal Nissan on Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the onl Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the only way to remedy their quality control issue is to allow them to keep your car for 2-3 days. We agreed and after 3 days we were told after no return call after hours of calling Colin in the service department that it would be 3 more days! We will have been without a vehicle for almost a week! When I called to inquire about getting a loaner vehicle so we would not be without a car due to their issues, I was told they were closing so they couldn’t help us. This when he waited 6 hours to call us back at all. Do not buy a Nissan, do not purchase or service your vehicles at this location. They don’t care at all about you. More
by shanonadams
September 26, 2022
Great service and superb customer service. Will recommend this dealership and Javon to everyone I know Will recommend this dealership and Javon to everyone I know More
by MROD081962
Other Employees Tagged: Jorge Macias, Javon Ferguson , Jonathan Arocho, Javon
August 22, 2022
The service team does not help any of their customers! Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect and are not willing to help correct the concern. And please never mention warranty to the service staff its like they hear that word warranty and send you away without considering to help the issue! WORST customer service department I have encountered I think I need to go to another company and get rid of this Nissan I have now! More
by elissacruz75
Other Employees Tagged: Jorge Macias , Jonathan Arocho
June 30, 2022
Buen servicio muy buen vendedor excelente atención muy buen profesional muy amable cordial te explica y te ayuda en todo buen profesional muy amable cordial te explica y te ayuda en todo More
by Jannyelflaco
Other Employees Tagged: Juan Crespo , Jonathan Acevedo
June 14, 2022
Very courteous people at the dealer willing to help with your need without pushing you to buy. your need without pushing you to buy. More
by MARTINNEGRON71
Other Employees Tagged: Juan Crespo, Sam Sahman
March 16, 2022
Sales staff are professional, respectful, and helpful. This is our second car purchased here. We love our new car This is our second car purchased here. We love our new car More
by TERESAWENDO
Other Employees Tagged: Alfonso Scurry, Sam Sahman, Alex Vazquez
Dealership Inventory (369 Vehicles)
