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University Auto Center

4.9

33 Lifetime Reviews

1817 North Sr 97, Ellensburg, Washington 98926
Call (509) 962-7151

33 Reviews of University Auto Center

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December 14, 2017

"Better Than Anticipated"

- Rudd

Purchase of the vehicle was the easy part. Told them what I wanted, what I was willing to pay and they accomplished it. Some vehicle issues within 3 days of the purchase (Used Car). “BUT I MUST NOTE THAT IT WAS NOT A DEALER ISSUE, NOR DID THEY KNOW IT WAS AN ISSUE” They and particularly Mike did everything he could do for us even though were actually experiencing issues while on the road to Mount Vernon. Very professional and willing to help. I cannot say enough about how they took care of us and Mike’s willingness to do whatever it took. They made it right beyond what they needed to. So grateful and I will be back. Your customer service was and is over the top awesome.

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Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 13, 2017

"Thumbs Up"

- Author

Johnny was a very nice young man. He just may need a little more training and experience to be dealing on his own. Holly stayed an hour and a half after closing to help us through the signing and DJ stepped in to close the sale. All in all they made a good team.

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Recommend Dealer
Yes
Employees Worked With
Lil Johnny Bartlett
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Holly Hankins
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 07, 2017

"Friendly"

- HEB

A low pressure transaction with friendly folks. I've been to plenty of other dealerships where this is not the case. Very reasonable price too...

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Recommend Dealer
Yes
Employees Worked With
Lil Johnny Bartlett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 06, 2017

"Great! Everyone was very helpful "

- Davenhea000

I had a great experience at university auto, they listened to what I was looking for and helped me find the right fit!! They have great service and communication skills :)

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Recommend Dealer
Yes
Employees Worked With
Lil Johnny Bartlett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 03, 2017

"Age appropriate"

- Bob Lund

Just like leaning over the fence conversing with your closest neighbor. It's not so much what they did but what they didn't do. No pressure, no guesses, no bait and switch, and no sketchy answers. We got the facts, straight answers, good points and bad points, a car fax up front and plenty of time to consider things. Dale was an old hand and knew all the intricacies of ownership and directed us wisely. Holly made the administrate chores a breeze with clear and concise answers and procedures. That was the best car experience of our lives. Well done. And of course, now we have a great jeep wrangler with a color that matches our tractor....

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Recommend Dealer
Yes
Employees Worked With
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dale Jurgens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 02, 2017

"Johnny was amazing!"

- LJBaldovinos

I told Johnny what I needed, then he listened to my needs, then he showed me what I wanted, and he delivered. My wife and I loved the atmosphere at University Auto Center, friendly staff, a great experience!

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Recommend Dealer
Yes
Employees Worked With
Lil Johnny Bartlett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andy Dicken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2017

"Amazing Experience "

- Mike88

University Auto and the Team of DJ, Colby and Holly made the purchase of our Acadia enjoyable and painless! I will absolutely make my next auto purchase with UAC, and without hesitation recommend UAC to all my family and friends!

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Recommend Dealer
Yes
Employees Worked With
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Colby Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 11, 2017

"The went above and beyond any dealership we’ve experienced "

- Puddin

The guys we’re absolutely awesome! The kindness to us in using the truck when my engine went bad was unbelievable! There kindness and patience was incredible!

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Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Colby Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andy Dicken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 10, 2017

"Responsive and Available "

- HappyUACcustomer

I had a great experience purchasing my car at UAC. The team not only made it a simple and easy process but also was quick to respond to needs after the sale. We made a verbal agreement for a request I had and there was no hesitation in honoring it the following week. I really hadn’t even considered the car I bought when I started the process of finding a new car, but I’m very glad I stopped at UAC just to look around. Thanks to Mike, DJ and the rest of the team for a great experience!

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Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2017

"Pleasant buying experience "

- 3anders

Our overall buying experience was low pressure and the Salesman, Colby Myers, was very friendly, professional and knowledgeable. We will definitely be recommending University Auto Center and Colby Myers to others.

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Recommend Dealer
Yes
Employees Worked With
Colby Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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