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Val Ward Cadillac Inc
Fort Myers, FL
1,133 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,133 reviews
January 01, 2026
Poor Service Car was in shop almost a month for a broken back seat mechanism New Car 100o miles Very frustrating back seat mechanism New Car 100o miles Very frustrating More
by stevepharm63
Verified CustomerEmployees Worked With
January 01, 2026
⭐⭐⭐⭐⭐ I’m giving Val Ward Cadillac dealership a full 5 stars for delivering the highest level of service. From start to finish, the experience was professional, smooth, and genuinely enjoyable. A special stars for delivering the highest level of service. From start to finish, the experience was professional, smooth, and genuinely enjoyable. A special shout-out to Julio, who went above and beyond—knowledgeable, patient, and truly committed to making sure everything was perfect. Julio made the entire process easy and stress-free, and his attention to detail really stood out. If you’re looking for top-tier service and an exceptional buying experience, this dealership—and Julio—are the best of the best! Linda Darby More
by LGDARBY
January 01, 2026
Always friendly and efficient. . The service was on time as specified and I was on the road again. . The service was on time as specified and I was on the road again. More
by JIMR123
Employees Worked With
January 01, 2026
Everyone at the dealership was very knowledgeable and friendly. I was very impressed with your staff. friendly. I was very impressed with your staff. More
by abfab57
Employees Worked With
January 01, 2026
Wonderful experience and I got just what I wanted. Walked in at noon and left at 4 pm with a XT 5 Walked in at noon and left at 4 pm with a XT 5 More
by MCARNEY
December 21, 2025
I thought Chris did a great job of working my car into service that morning as I drove in without an appointment. I look forward to having him be my contact for future work at Val Ward. He was very prof service that morning as I drove in without an appointment. I look forward to having him be my contact for future work at Val Ward. He was very professional and good to work with. More
by JRCLARK12
Employees Worked With
Chris, five stars
December 20, 2025
Julio was very pleasant and attentive to all our needs and had everything ready for us on our purchase day. We have bought several vehicles from Val Ward and their customer service and dealership service and had everything ready for us on our purchase day. We have bought several vehicles from Val Ward and their customer service and dealership service is outstanding, and what keeps us coming back. Beautiful showroom, very clean and friendly staff.. Jose was also very friending and accommodating during our purchase. Highly recommend Val Ward Dealership More
by RAGGLASS
December 19, 2025
The service department here is top notch! ! Was in the area for a short time and had my Caddy back on the road within the same day! ! Was in the area for a short time and had my Caddy back on the road within the same day! More
by wzuhlsdorf
Employees Worked With
December 15, 2025
Our salesman, Bob Reisch was knowledgeable and patient. He reviewed all of the software and features of the car. Lisa in finance was friendly and went over all of the documentation. There was a delay (c He reviewed all of the software and features of the car. Lisa in finance was friendly and went over all of the documentation. There was a delay (caused by us, not the staff) and every one remained kind and patient even though it was past closing time for them. More
by e.burtnett
Employees Worked With
Bob Reisch, Lisa in Finance
December 15, 2025
Having David as my service department specialist, always feels like coming home. I know that my vehicle is in good hands. feels like coming home. I know that my vehicle is in good hands. More
by Gigi
Employees Worked With
