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Val Ward Cadillac Inc
Fort Myers, FL
654 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 654 reviews
June 16, 2024
Sam Vince was truly a pleasure to work with. He answered all of my questions and did an outstanding job with assisting me set up the vehicle's OnStar and WiFi accounts. He answered all of my questions and did an outstanding job with assisting me set up the vehicle's OnStar and WiFi accounts. More
by Dwight Fuller
Verified CustomerEmployees Worked With
Helpful June 16, 2024
Very pleasant and great service. This is stupid and why I don't usually answer surveys!!!! This is stupid and why I don't usually answer surveys!!!! More
by CLBLINN
June 14, 2024
My service was quick and easy. I am writing the rest of these words to get to the fifteen word minimum, which I think is idiotic. I am writing the rest of these words to get to the fifteen word minimum, which I think is idiotic. More
by jimwiser
Employees Worked With
June 13, 2024
Griffin Clark was a pleasure to work with. The selection of vehicles available to choose from with the options I wanted is the only reason for the four stars. The selection of vehicles available to choose from with the options I wanted is the only reason for the four stars. More
by christopherj2014
Employees Worked With
June 12, 2024
Called for an emergency appointment as the driver window glass had fallen inside the door. Dave worked me in the next morning and Jamie handled everything when I arrived. The repair was completed in a tim glass had fallen inside the door. Dave worked me in the next morning and Jamie handled everything when I arrived. The repair was completed in a timely manner. A huge thank you to everyone. More
by gonzo630
Employees Worked With
June 12, 2024
Jamie is a great asset to the service department. Listened well and met all my expectations. I'll be back. Listened well and met all my expectations. I'll be back. More
by MBESTE
Employees Worked With
June 08, 2024
Val Ward took terrific care of me! From door service at a great price. Thanks! From door service at a great price. Thanks! More
by drk0
Employees Worked With
June 07, 2024
Everyone so sweet and helpful. They all went out of their way making sure we had everything we needed. They all went out of their way making sure we had everything we needed. More
by badams531
June 05, 2024
They were able to make my appointment quickly. They also called and let us know what needed done and it was covered by warrenty. They also called and let us know what needed done and it was covered by warrenty. More
by karebear1990
