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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
1,153 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,153 reviews

June 15, 2025

always fantastic service love dealing with Bill. I’m just sorry that he is retiring but will continue my. to buy vehicles, Val Ward this is my 5 Vehicle from them Thank you More

by DBANKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bill , Bill Griffith, Jamie Martin
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Jun 18, 2025 -

Val Ward Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2025

Fast service, Jane, the best service adv in town. She call the warranty and solve all my issues More

by lilogarin1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2025

After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service More

by lonnie.stephenson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 14, 2025

Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2025

I received great service at Val Ward, the people are professional and courteous. My service advisor kept me updated on my vehicle service. More

by ISLAND472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sewell
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Jun 17, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 14, 2025

Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. More

by rememberwhen50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 13, 2025

I was very pleased with my experience at Val Ward Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and ea More

by deslushie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

Phenomenal service and great team took care of me. Highly recommended this Cadillac dealership. Justin was great More

by ERIC@OHIORACK.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We look forward to your next visit! Take care!

June 13, 2025

Know how to make a sale or the wife was easy. I was looking for a Chevy. More

by roslyntaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
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Jun 16, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 13, 2025

Great group of experienced personnel. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price. More

by kramperrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Leigh
Report | Print
Jun 16, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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