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Val Ward Cadillac Inc
Fort Myers, FL
1,153 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,153 reviews
January 23, 2026
I hate going to car dealers all of the lot lizards. Not like that at this dealer. Jeff Miller made this transaction so easy In less than two hours we were out with my wife’s beautiful 2024 XT 4. T Not like that at this dealer. Jeff Miller made this transaction so easy In less than two hours we were out with my wife’s beautiful 2024 XT 4. Thank you so much Jeff More
by MGLIN
Employees Worked With
January 22, 2026
Very pleasant courteous staff. The service advisor was agreeable and explained things well. I enjoyed the coffee and snack. Lounge on main level could be larger as lots of peopl The service advisor was agreeable and explained things well. I enjoyed the coffee and snack. Lounge on main level could be larger as lots of people were waiting. There was an upstairs area that I used and it worked well to make a phone call. More
by lkacher
Verified CustomerEmployees Worked With
Chris in Service
January 21, 2026
Best car buying experience I ever had and I have purchased about 30 cars in my life time. Julio… best sales person I ever worked with. purchased about 30 cars in my life time. Julio… best sales person I ever worked with. More
by joeminoski
Employees Worked With
January 20, 2026
I hate going to a car dealer but Jeff made it a great experience The whole process was stress free experience The whole process was stress free More
by MGLIN
Employees Worked With
January 20, 2026
very satisfied with the service work i had performed. the ev loaner vehicle i received was a beautiful car. my first experience with an ev. it worked out ok. the ev loaner vehicle i received was a beautiful car. my first experience with an ev. it worked out ok. More
by marlapp
Employees Worked With
January 14, 2026
Clean, convenient, staff is friendly, Karina,my service advisor, is very helpful. Waiting area well stocked with coffee and snacks. advisor, is very helpful. Waiting area well stocked with coffee and snacks. More
by knorton05
Employees Worked With
January 12, 2026
It's always a pleasure having the Cadillac team preform my service work, they are very understanding and always know what to fix. my service work, they are very understanding and always know what to fix. More
by GEORGE@ONE-SOURCECONSTRUCTION.COM
Employees Worked With
January 10, 2026
I really enjoy having Chris Sewell as my service consultant. He is always friendly and helpful, and explains everything thoroughly to me. He's even had me go in the garage and have the mechanic sho consultant. He is always friendly and helpful, and explains everything thoroughly to me. He's even had me go in the garage and have the mechanic show me what's wrong on occasion. Chris makes sure my service experience is outstanding. This dealership has always treated me right, I purchased my CT-5 there, and I've never had a problem having my car serviced there. The gentlemen who run the free carwash on Saturdays also do an outstanding job, and deserve their tips! Just a great dealership all the way around!! More
by pmzuck
Employees Worked With
Chris Sewell 5 stars
January 06, 2026
Julio was wonderful to work with. He made everything easy and flawless. He knew a lot about the car and was very helpful. The sales manager was also a delight to work with. He made everything easy and flawless. He knew a lot about the car and was very helpful. The sales manager was also a delight to work with. More
by SBRUENING
January 04, 2026
Friendly service reps. took me in righr away even though it was just an inspection for a recall. took me in righr away even though it was just an inspection for a recall. More
by pbvending
