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Val Ward Cadillac Inc
Fort Myers, FL
1,106 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,106 reviews
October 20, 2025
What can I say! ? I went to 2 dealership prior to Val Ward. I was buying a car that day. I called, arranged an appointment, and Clark Griffin handled the transaction ? I went to 2 dealership prior to Val Ward. I was buying a car that day. I called, arranged an appointment, and Clark Griffin handled the transaction as professional as I could ask. I’ll be back. Highly recommend. More
by DANE.ALLEN
Verified CustomerEmployees Worked With
October 17, 2025
Mr. Don Figgs was STELLAR in making my dream 2019 Mercedes 300C a reality. Don made certain I was happy with his dealership's price offered for my trade. He also stayed after the dealership closed Mercedes 300C a reality. Don made certain I was happy with his dealership's price offered for my trade. He also stayed after the dealership closed to make sure I was familiar with the technical aspects of my 'new' Mercedes. I drove off the lot feeling so excited and loving my new ride. Don has kept in touch and I am thankful for his friendship. He is the real dea at Val Ward Cadillac! Thank you DON! More
by DEMENTIA99
Employees Worked With
October 15, 2025
Absolutely fantastic service by the entire department. For sure have a lifetime customer in me. For sure have a lifetime customer in me. More
by KARA.ROMAN
Employees Worked With
October 15, 2025
clean and friendly coffee and snacks when waiting lots of new cars to view when waiting new cars to view when waiting More
by GMALTESE1
Employees Worked With
October 14, 2025
Griffin was very helpful and professional match mention extremely personal. An asset to your company. extremely personal. An asset to your company. More
by yrbilly
Employees Worked With
October 11, 2025
Karina is awesome as usual, never a complaint with her. Repairs were done in a very timely manner. Always happy. Repairs were done in a very timely manner. Always happy. More
by charlie82
Employees Worked With
October 08, 2025
I’m always highly confident in what the shop recommends. And I’m always pleased with the quality of workmanship. Dave is the best advisor and everything thoroughly. And I’m always pleased with the quality of workmanship. Dave is the best advisor and everything thoroughly. More
by amdange
Employees Worked With
October 03, 2025
Chris has great communication skills, explained the service needed and informed me about other items I might want to get done. Very informative, would recommend!! service needed and informed me about other items I might want to get done. Very informative, would recommend!! More
by jczayas35
Employees Worked With
Chris
October 03, 2025
I always get treated with top notch professionalism. All of my interactions with everyone that I deal with have been very satisfying and comforting. All of my interactions with everyone that I deal with have been very satisfying and comforting. More
by Jimbooth1804
October 01, 2025
Bought my Escalade from Val Ward and I couldn’t be happier. Easily the best service department I’ve ever worked with. happier. Easily the best service department I’ve ever worked with. More
by GSELL
