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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
944 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 944 reviews

April 26, 2025

They made the purchasing process very comfortable. They followed through with everything as promised. Everyone was very pleasant and friendly. More

by Tamar Canales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Val Ward Cadillac Inc responded

Tamar, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Friendly and courteous service people who go the extra mile. Great communications kept me up to date on the repair situation. More

by BRUCE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 25, 2025

Always do what I want when my vehicle gets serviced. Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward. More

by ShellyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2025

Service advisor was good. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. More

by kbcrlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 21, 2025

Every time I had to have work done on my car they have always gave me great service More

by TAMMYBEYER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Val Ward Cadillac Inc responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2025

Jeff has a lot of patience and kept in touch just to see how things were going while I was trying to make up my mind. Lisa in finance was very helpful trying to get a Title problem resolved. All in all, More

by donnamatchett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Bronson
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Apr 22, 2025 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 19, 2025

jamie takes pride in customer care and follows up of quality of the repair personally each time More

by vidaz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Seamless service with a short wait for oil change to and tire rotation Great staff and customer care More

by jje1136502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 16, 2025

everything went really well. Clean shop, nice employees and smiles all around. Definately a good place to have service done. More

by Icanrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Icanrace responded

I had another successful service visit. This is the only place in town that can efficiently get any type of service work done in a timely manner. A+

Apr 16, 2025 -

Icanrace responded

Service was done as expected. This dealership has a great team that works together and communicates well. I will not go to another service department to have service done on any of my vehicles. I even have a Ford and a Kia that I will continue to service here as well.

April 15, 2025

Great service never been treated like a king at a dealership before I love it More

by JROUSSEAU305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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