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Val Ward Cadillac Inc
Fort Myers, FL
1,206 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,206 reviews
July 17, 2024
Excellent service and very kind employees. I highly recommend them. Very knowledgeable and easy to work with. I highly recommend them. Very knowledgeable and easy to work with. More
by JTCONNOR1
Verified Customer
July 16, 2024
I work with salesman Pepi very professional did all the paperwork the day before they had the truck prepped and ready for me to go. He is very professional and made the process the easiest and fastest vehi paperwork the day before they had the truck prepped and ready for me to go. He is very professional and made the process the easiest and fastest vehicle purchase I’ve ever done. Thank you very much. Ryan Mayberry More
by ryandmayberry
Employees Worked With
Jose Iribar
July 13, 2024
David in the service department is very informative when it comes to the service and process of my XT5. I appreciate his professionalism. it comes to the service and process of my XT5. I appreciate his professionalism. More
by pipbowler
Employees Worked With
July 12, 2024
Great dealership! Highly recommend. Sales and GM were very accommodating to ours needs and expectations. Highly recommend. Sales and GM were very accommodating to ours needs and expectations. More
by benmargieb
Employees Worked With
July 12, 2024
David in service is an incredibly knowledgeable and helpful employee. I trust him and find his advice extremely helpful. helpful employee. I trust him and find his advice extremely helpful. More
by JBMCIVOR
Employees Worked With
July 11, 2024
The Val Ward Cadillac service department corrected a computer update that my XT5 needed. They entire process was done pretty quick. I've been doing business at Val Ward for the last 12 plus and always computer update that my XT5 needed. They entire process was done pretty quick. I've been doing business at Val Ward for the last 12 plus and always had a good experience. More
by Arcangelo Cape Coral
Employees Worked With
July 07, 2024
Service staff is excellent no problem. Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s? Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s? More
by rlaiacoma
July 05, 2024
My car was recalled 5 days after purchase. No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else. Val Ward was No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else. Val Ward was very accommodating but I have no car for the foreseeable future. More
by XAPD1
July 04, 2024
I was able to get an appointment quickly and at a time that was good for me. They finished the service in a timely manner. that was good for me. They finished the service in a timely manner. More
by MARYJOWOLF
Employees Worked With
