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Val Ward Cadillac Inc
Fort Myers, FL
936 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 936 reviews
May 30, 2023
Vehicle was brought into dealership by roadside assistance but it did not arrive there until after hours on a Friday. None the less, service was able to get it looked at promptly and remedied by T assistance but it did not arrive there until after hours on a Friday. None the less, service was able to get it looked at promptly and remedied by Tuesday. Nice work everyone! More
by rohm13
Verified CustomerEmployees Worked With
Lisa B.
May 29, 2023
Lisa was wonderful, she listened and understood what I was looking for in a new vehicle. Easy to work with, no pressure, patient as I considered options. was looking for in a new vehicle. Easy to work with, no pressure, patient as I considered options. More
by VICHRISTIANSEN730
Employees Worked With
Jane in service was great, kept me informed regarding status of car I traded., Lisa Davis
May 27, 2023
I have had many dealings with this dealership from purchasing, service and body shop and every experience has been top notch purchasing, service and body shop and every experience has been top notch More
by RGATEWOOD
May 26, 2023
Sales staff an service dept bent over backwards to make me happy in a poor situation. Cad division of GM not so much. me happy in a poor situation. Cad division of GM not so much. More
by FCALZY
May 22, 2023
Dave was very helpful, my vehicle was serviced properly. I was keep informed as to the status of my vehicle at all times. had a great experience at Val Ward. I was keep informed as to the status of my vehicle at all times. had a great experience at Val Ward. More
by TONGAR70
Employees Worked With
Dave Mckinney, Jim Gedra
May 21, 2023
Jane, our service advisor, is outstanding. She keeps us informed and makes our service visit less stressful. Jane and Val Ward Cadillac makes sure all our needs are met. In our busy schedul She keeps us informed and makes our service visit less stressful. Jane and Val Ward Cadillac makes sure all our needs are met. In our busy schedule, they make sure our service appointments do not interrupt our day. The awesome service of picking up our vehicles and delivering them back to our home is such a relief. We highly recommend Val Ward for your vehicle purchases. I assure you 5* sales and service! Allen & Debbie K More
by CALLENKRIEG
