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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
999 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 999 reviews

June 08, 2023

Brandon was very nice and easy to work with but, I’m Still waiting for the cover for my hitch. Going on 3 weeks now. I’m driving around in my brand new Cadillac with a big gaping hole in my rear bumper. More

by dlsheeran2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 12, 2023 -

Val Ward Cadillac Inc responded

Good Morning. We appreciate the kind note regarding Brandon and your visit! We apologize for the delay of your hitch cover. As soon as your part arrives we intend on promptly shipping it directly to your location for your convenience, even if you are still on the road traveling. Brandon will be in touch! If you have any questions or concerns until then, please do not hesitate to reach out to us.

June 08, 2023

I always can rely on this dealership for good sales and service. I don’t consider going anywhere else. More

by Eileent504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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Jun 13, 2023 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

June 07, 2023

Best people, cleanest facilities, top notch service, and vehicles. I’ve bought 6 cars from Val Ward in as many years and won’t go anywhere else for sales or service. More

by johnrlai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Helman
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Jun 11, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2023

Great service department. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Val Ward Cadillac Inc responded

Nelson, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2023

Very efficient Service Department; no nonsense. I picked up a nail in the tire and showed up without an appointment. Tire was in stock; Service Advisor was able get my car in right away. In and More

by lesterc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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Jun 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2023

The people were polite, the facility was very clean. I highly recommend Val Ward because they care about their customers and vehicles. More

by MREDDEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
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Jun 11, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2023

Great job very knowledgeable and a good experience overalls. Would recommend to my friends and family. More

by mary_lieberman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2023

Best body shop in Fort Myers. The customer service is second to none. Highly recommend. More

by GOODCABLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 01, 2023

Allan did a super job, very professional and easy to work with from start to finish. More

by TDWID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

June 01, 2023

I appreciate the quick turn around to get my car serviced and out the door. More

by JIMAP3725
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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