Val Ward Cadillac Inc

Great service I have had my car serviced by Val Ward for many years and it was always exceptional. I will continue to work with Val Ward and will recommend it to m I have had my car serviced by Val Ward for many years and it was always exceptional. I will continue to work with Val Ward and will recommend it to my friends. More

All was perfect We called for an appointment, was able to get one. the service was going to take a few hours, so they gave us a loner. within a few hours, received We called for an appointment, was able to get one. the service was going to take a few hours, so they gave us a loner. within a few hours, received a call from Jane telling us our XT5 was ready for pick up. very HAPPY with the service Jane provided. More

Visit # 2 of 2017 I was ' automatically contacted ' about being due for my next service appointment, as it has been 8/9 months since I was there last. However, what th I was ' automatically contacted ' about being due for my next service appointment, as it has been 8/9 months since I was there last. However, what the system didn't know was I've only put 1200 miles on my 2016 Cadillac since Feb 2017. Once there it was determined that the oil system wasn't re-set to 100% and that's why the system was calling for an appointment. No need for another oil change or tire rotation as that was done in Feb. Service group checked out a small oil drip with dye, washed my car and brought it back and I was in/out in 45 mins. I appreciated the openness and honesty. More

No problem at all. I have purchased or leased a new Cadillac every two to three years since 1987. I have been very happy with Val Ward. I got all of the cars through Bil I have purchased or leased a new Cadillac every two to three years since 1987. I have been very happy with Val Ward. I got all of the cars through Bill Houghton. This car the CT6 is a dream compared to the CTS and SRX I had. Tom Knoche explained the finances in detail so i could understand them. On delivery he explained every thing in detail for all the accessories. He's just about like Bill. More

New car purchase Everything went well. We were treated well. Sam did a fine job showing us things about the car. I enjoy getting the chololate French vanilla drink. Everything went well. We were treated well. Sam did a fine job showing us things about the car. I enjoy getting the chololate French vanilla drink. More

Met all my needs Clear and straightforward - no red tape, no hassles. Lease process smooth as silk and drove away with the best deal and best car on the road. Clear and straightforward - no red tape, no hassles. Lease process smooth as silk and drove away with the best deal and best car on the road. More

Val Ward is the Best!! One of the Best decisions I have ever made was to purchase my vehicle at Val Ward!! When you have a Problem with your Caddy take it to Val Wards serv One of the Best decisions I have ever made was to purchase my vehicle at Val Ward!! When you have a Problem with your Caddy take it to Val Wards service Center and Speak with Jane Flesch. She is the best!! My car was repaired and returned in good time and Jane kept me informed with the progress!! I have NEVER been treated so good by a Auto Dealership than I have a Val Wards!! More

My 1st experience in leasing and it went smoothly. With the supplier program, it made the entire experience stress-free and swift. I hope that after leasing my 1st Cadillac that I would lease another With the supplier program, it made the entire experience stress-free and swift. I hope that after leasing my 1st Cadillac that I would lease another Cadillac when my 3-year lease expires. More

Exceptional Great from start to finish . Bill Griffith knew what I wanted and he was helpful in every way . I would recommend him and Val Ward Cadillac to anyone. Great from start to finish . Bill Griffith knew what I wanted and he was helpful in every way . I would recommend him and Val Ward Cadillac to anyone. More

Excellent experience. Our salesperson, Sam Stahl, was great. We enjoyed dealing with our salesperson Sam Stahl. He was very knowledgeable about their products and was helpful in helping us make a decision to pur We enjoyed dealing with our salesperson Sam Stahl. He was very knowledgeable about their products and was helpful in helping us make a decision to purchase. More