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Val Ward Cadillac Inc
Fort Myers, FL
1,350 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,350 reviews
July 13, 2026
From the second, I arrived for my appointment. Customer Service was fantastic. The service advisor also had me on my way to wait within five minutes. The technician also was very kind and excellen Customer Service was fantastic. The service advisor also had me on my way to wait within five minutes. The technician also was very kind and excellent letting me know he was working on my truck. More
by dgermano210
Verified Customer
July 13, 2026
Jane is the best service advisor. updates me on my vehicle status and is very honest! updates me on my vehicle status and is very honest! More
by ELIDALOPEZ83
Employees Worked With
July 12, 2026
The service department was awesome! Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my teammates for future needs. More
by WPELIA
July 12, 2026
Received excellent service these past eighteen years from sales and service people. Cadillac is truly a class act. sales and service people. Cadillac is truly a class act. More
by d42nato
Employees Worked With
July 12, 2026
The service and collision center are efficient and first rate. They have both been super to deal with. rate. They have both been super to deal with. More
by rdk5914
July 12, 2026
Julio was very patient and listened to our wants and needs in a vehicle. He took his time and came up with the perfect car and price for us needs in a vehicle. He took his time and came up with the perfect car and price for us More
by bcduncan29
Employees Worked With
July 11, 2026
The staff is extremely helpful! They answered my questions with knowledge of the problem! The dealership was very vlean They answered my questions with knowledge of the problem! The dealership was very vlean More
by rnw55
Employees Worked With
July 11, 2026
Dave McKinney did an outstanding job as always. Hassle free service. Dave would be the reason I purchase another Cadillac. Hassle free service. Dave would be the reason I purchase another Cadillac. More
by CDSPGH09
Employees Worked With
July 11, 2026
Kept appointment on time. Finished work quickly and delivered the car freshly washed and clean. Finished work quickly and delivered the car freshly washed and clean. More
by LRNUTT
Employees Worked With
July 11, 2026
Even though I got bad news about my vehicles I felt Jane and the team always have my back. and the team always have my back. More
by MSTRUTZENBERG
